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Quality Inn & Conference Center – reviews, photos

2.5 of 5
2940 Chenoweth Road, Akron OH, Akron, OH 44312
Hotel amenities
Quality Inn & Conference Center
Quality Inn & Conference Center
Quality Inn & Conference Center
Quality Inn & Conference Center
Quality Inn & Conference Center
Quality Inn & Conference Center
Ranked #11 of 18 hotels in Akron
3.5 of 5 stars 48 Reviews
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48 reviews from our community

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Traveller rating
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Date Rating
Raleigh, NC
Top Contributor
73 reviews 73 reviews
Reviews in 34 cities Reviews in 34 cities
40 helpful votes 40 helpful votes
“Excellent inexpensive hotel in Akron”
4 of 5 stars Reviewed 17 December 2011
2
people found this review helpful

I stayed here for three days while I was in town attending a funeral. The outside doesn't look so great, but the hallways and rooms are pretty nice, and the bathrooms are spotless. I didn't even have a remodeled room, so the furniture was a little beat up, but the bed and pillows were comfortable, it was quiet and I slept well, and there was plenty of space for all our luggage and whatnot. The gym was large and well equipped, with two treadmills, two ellipticals, a bike, and a weight machine. I used the gym all three mornings I stayed and never saw another person in it. The pool is outdoors and was closed for the winter, but looked nice, though I would imagine that a room right off the pool would be noisy in the summer. Breakfast, which some people raved about, I found to be just adequate. They had a good variety of foods, but the quality of the food was sub par. The coffee was so watered down my mom kept calling it "waffee". The cereals were name brand and the fruit was ripe, so that's mostly what I ate, along with the pre-made eggs. I would have prefered less selection but higher quality, or to pay a few more dollars in the room rate for a better breakfast. The breakfast area was big and clean, and the attendant kept everything stocked. The hotel also has a small arcade upstairs where you can play video games, though we didn't. The location is pretty good, right off the freeway exit with a lot of stores and restaurants nearby. The people that work at this hotel are much friendlier than at the Fairfield Inn down the street - everyone here was as helpful as possible and very welcoming. I had just been to Akron two weeks prior and stayed at the Fairfield at this same freeway exit, and have stayed at a few others at this exit on other trips to Akron, and if I went back I'd stay here every time, as it is simply the best value for your money. One thing that put me off was the in room safe that they charge you for (after all, why should I pay extra to ensure that the hotel's employees don't steal my stuff?) and all the warnings that they aren't responsible for stuff stolen from your room (I imagine this is a twisted enticement to get you to use the safe and not complain about the extra charge, but it just made me feel like I was in a bad neighborhood).

Room Tip: Ask for a renovated room.
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, Michigan
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“You can do better...”
2 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

After two stays at this hotel on business, I told my travel planner that I would not stay there again. When checking in, I pulled in to an empty parking lot and dark windows. But the clerk told me the hotel was full. Walking into the room, you are immediately assaulted by heavy air freshener. After 3 nights in this hotel, I noticed how much better I could breathe once I got home. I suspect parts of the hotel are closed off due to mold. Security doors are rusted out and the key readers don't work, allowing anyone access to the hallways. And given the look of the nearby neighborhood, that's not good.

Positives? The renovations were very tasteful, but it's just lipstick on a pig. Consistent if unimaginative breakfast, and some of the fastest Internet I've had in a hotel in some time.

This hotel has "future Ramada" written all over it. There's not enough quality to retain the Quality Inn brand. You can do better.

  • Stayed October 2011
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“Clean no frills lodging”
4 of 5 stars Reviewed 17 October 2011

Nice basic accomodations - nothing fancy. Room was clean and well kept with friendly staff. The complimentary brkfst was typical for this type of hotel. Wouldn't have a problem with staying at this location again.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“STEER CLEAR-NO CUSTOMER RESPECT!”
1 of 5 stars Reviewed 16 October 2011
1
person found this review helpful

If you expect quality customer service and to be treated with dignity and respect…don’t stay here! A family emergency forced me to cancel my reservation after the 24 hour cancellation period. The manager, Paul Garcha, kindly told me he would not charge me for the room. However, 48 hours later, Mr. Garcha phoned to say he had decided he would charge me for the room in retaliation because I was not “working” with him. He rudely would not offer me further clarification for this abrupt change. My debit card was charged and my account was then overdrawn = room charge + overdraft fees. I’ll never go near a Quality Inn again and my advice to friends and family is avoid at all costs.

  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
“Pleasant stay”
4 of 5 stars Reviewed 5 October 2011

We had a great one night stay the Quality Inn. The room was comfortable and clean, and the front desk was courteous and helpful. We used the exercise room and they had a nice variety the machines that seemed to be well maintained. The continental breakfast was pretty standard, but had the addition of make your own Belgian waffles which was really neat. Everyone of course was vying for a taste of the waffles so we had to wait a bit, but it was worth it for a fresh waffle. We were just on our way through, but if we’re ever in the area we would definitely stay here again.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Quality Inn & Conference Center

  • Quality Inn Akron
  • Akron Quality Inn
Address: 2940 Chenoweth Road, Akron OH, Akron, OH 44312
Price range (per night):* INR4,446 - 8,226

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