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Red Roof Inn - Akron – reviews, photos

2.0 of 5
2939 S. Arlington Rd., Akron, OH 44312-4717
Hotel amenities
Red Roof Inn - Akron
Red Roof Inn - Akron
Red Roof Inn - Akron
Red Roof Inn - Akron
Red Roof Inn - Akron
Red Roof Inn - Akron
Ranked #15 of 18 hotels in Akron
3.0 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    1
    4
    9
    8
    2
Date Rating
Cedarville
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“ok acccomodations, nothing special”
3 of 5 stars Reviewed 2 April 2010

We stayed here , arriving late for an early airport departure. Front desk clerk decided it was more important to go to the laundry room than check us into our room, but we did get checked in Room was average, clean enough. It looked as though there had been recent renovations on the inside, but still leaves something to be desired on the outside. Police car parked across the parking lot for most of the night. I don't think I'd go walking around outside in the evening, but it suited our purpose for the night.

  • Stayed March 2010, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask haskejan about Red Roof Inn - Akron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica Clarke, General Manager at Red Roof Inn - Akron, responded to this review
26 April 2011
Thank you for your comments in regards to our property.

It is true from time to time the desk agent may be required to obtain something from the laundry room. I am sorry for any delay this may have caused in your timely check in process.

As for the police car, our guest's safety is very important to us. We have an excellent relationship with our local law enforcement and they do what they can to ensure your comfort and safety.

Thank you again for taking your time to tell us about your experience.
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Adams Mills, Ohio
1 review
“I felt ripped off”
2 of 5 stars Reviewed 19 February 2010

I stopped at this Red Roof Inn because the big lit sign said rooms for $39.99. It is a massive 3 story building. There were maybe 6 cars in the lot. There was also a sign that said Free Wi Fi. I went to check in, and was told the only room available was $54.99! When I got to the room, I found I was unable to get on the internet. I called the desk and was told that the complimentary internet was only available in the 'All Inclusive King Room'. So I had to pay More than the advertised price and was not able to get on the internet as was advertised. There was no refrigerator. No coffee maker. No breakfast. I won't ever saty there again.

  • Stayed February 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask nottynurse about Red Roof Inn - Akron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica Clarke, General Manager at Red Roof Inn - Akron, responded to this review
26 April 2011
I offer my sincerest apology for your experience during your last stay. Your satisfaction is very important to us and we are working to prevent anything like this from occurring in the future.

One way we have done this is to remove the banner that caused some confusion and we do offer free wifi in all rooms now. We do offer the microwave, fridge and coffee makers in our superior king rooms.

Your feedback helps us correct problems that may arise from time to time. Thank you for helping us provide a better stay going forward. I am only sorry that it did not happen for you during your last stay. I only hope that you will give us a chance again in the near future.
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Durham, NH
1 review
“Very disappointing”
2 of 5 stars Reviewed 27 October 2009

I have always loved Red Roof Inns...this time, I was very disappointed....for one, they advertised internet available but it is only available in their "King all-inclusive package". The room smelled terrible and the traffic from both Wal-mart and the interstate was loud. There was no refrigerator or microwave and quite a walk for even ice. I heard police sirens all night and definitely felt unsafe staying here. I would never choose this place again.

  • Stayed October 2009, travelled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask wookiedurhamnh about Red Roof Inn - Akron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica Clarke, General Manager at Red Roof Inn - Akron, responded to this review
26 April 2011
I am so very sorry for disappointing you during your stay. Your safety is one of our top concerns.
I apologize that I do not know why the police where so busy that night. Unfortunately we don't have much of a say in that. One thing we do have is a great relationship with our local law enforcement. They are frequently driving around our lot to ensure the safety of our customers. They do an excellent job.
We do continue to strive for better amenities and service. We do offer free wifi to all guests now. And if your travel requires a refrigerator or microwave those are available in our superior king rooms.
Again, I apologize for last stay. My hope would be that we could better serve you in the future.
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littleleej
1 review
“Service was Excellent”
4 of 5 stars Reviewed 8 October 2009

After a long day on the road, it was very pleasant to be greeted by a warm friendly smile and made to feel at home. At 3 AM we were very tired but the night clerk, Deb, was such a cheery, warm person. She knew we were tired and the check in was quick. For some odd reason there were no towels in our room and she was right there at our door to deliver them to us, as late as it was. The room was clean, could have been better, but the friendliness of Deb made it wall worth while. I would definitely stay there again.

  • Stayed October 2009, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask littleleej about Red Roof Inn - Akron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica Clarke, General Manager at Red Roof Inn - Akron, responded to this review
26 April 2011
Thank you for taking the time to post such caring comments about our hotel. I will be sure to pass along the information to her.

We look forward to being able to serve you again if your travel brings you back to the Akron area.
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Augusta, Maine
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Just Okay”
2 of 5 stars Reviewed 24 July 2009

This Red Roof Inn was just okay. Our last hotel was much nicer than this, for a lower price. This hotel did meet our basic requirements but could be cleaner and our room could've had a fridge. Even though this hotel wasn't great, it's good enough for an overnight stay.

  • Stayed June 2009, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cybershotAugusta about Red Roof Inn - Akron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica Clarke, General Manager at Red Roof Inn - Akron, responded to this review
26 April 2011
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies.

At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence.

We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
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Additional Information about Red Roof Inn - Akron

  • Red Roof Inn Akron
  • Akron Red Roof Inn
Address: 2939 S. Arlington Rd., Akron, OH 44312-4717
Price range (per night):* INR3,112 - 5,058

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