We wanted to take 5 days off to go to the beach. Most hotels, condos require a 7 night stay and over $200.00 a night for a beach front room. Palm Suites could be rented for less time. It's website site stated that it was on the sound side, had a swimming pool, was decorated in Caribeaan colors and each unit was individually owned. The rate was $99.00 for week nights & $149.00 for weekend nights which sounded right for a soundside room in the middle of summer. I called Palm Suites the night before to ask if sheets & towels were provided, as some individual condo units at beach do not. I spoke to "Mike" who answered me very sarcastically that they were provided. That should have been my 1st clue to not stay there. We arrived and "Mike" was at the check in desk. I introduced myself and stated that I had spoke to him the night before. He looked at me blankly & stated that he speaks to thousands of people every year. I had requested a King room on the 2nd floor. As with most people, we take some groceries and beach items in addition to clothes & personal items to the beach. After we paid him in full, we found out that there was no elevator. The stair case had wooden non fireproof doors on both levels (2 story building). The stairs were ceramic tile covered and were very slippery by midday when quests were going from the pool back to their rooms. The room was small. We have had cruise ship cabins that were larger. It was brightly colored. The bathroom had a large sink area and tub/shower combo. the living/ bed area was compact and there was a small cabinet area with a sink, small dorm size refridgerator and microwave oven. The cabinets over the sink were hung for people 6 ft tall and had glasses, plates, bowls, etc. Ours had bowls that were left obviously dirty from the previous quests. It was disgusting. There was a small flat screen tv that hung on the wall half way between the couch & bed, which meant that you really couldn't see it from either area very well. The cable had poor reception. The bed was two steps down from the sofa area. The closet was an opening that was covered by a sheet held up by a curtain spring rod that kept falling down. The balcony had space for two plastic chairs and room to turn around once. On the last day, we didn't get room service. We did have the "Do not disturb" sign up until 10:00AM. It really didn't matter to us other than our trash was overflowing and we needed clean towels. I went to the front desk to exchange towels and ask if housekeeping had already left for the day around 2:00PM. I wasn't rude or angry. As I was given the towels, I was told by a young man at the registration desk that it was my "fault" that the room didn't get serviced by housekeeping that day. He was obviously "well trained by Mike". Next time, I'll pay $200.00 a night for a beach front room for 3 nights, rather than paying over $600.00 for 5 nights in a place like this. A lession learned. The beach was lovely.
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