We have stayed at this Inn 15 - 20 times over the course of our daughter's time at college up until February '08. If we ever had a problem, it was taken care of immediately. I do not agree with one of the reviewers - I just think she was angry that her credit card was double charged because in all of the times we have stayed here, we never experienced any of the problems that she experienced, and anything that DID go wrong, was taken care of immediately. EXCEPT for the problem during our last visit. There was a PARTY of 5 or 6 young teenagers and at least one adult staying in the room next to us - they were celebrating one of the girl's birthday (I found this out the next morning). They yelled and screamed all day, whether it was in the room or in the hallways and played their music loud and made our stay miserable. We even smelled cigarette smoke coming from under the connecting door. It got particularly bad during the evening and I called down to the front desk a minimum of 4 times and talked to a young man. Everytime I called he did call the room (I could hear the phone ring) or go up there, but within minutes the noise started again. I would wait patiently to see if they would stop and after a while they figured out that it was us next door complaining. That is when the banging on the wall and the blowing of cigarette smoke under our door started and the music louder. When I called down to the front desk and told the young man that they were now smoking in the room, he went up there and asked them if anyone was smoking in the room and they said NO, and even tho he came into our room and could smell the smoke near the connecting door, he would do NOTHING about stopping it. FInally at 11:30PM, WE had to make the move to another room on another floor with all of our stuff from a 3 night stay. I am handicapped and have extra stuff that I have to bring on a trip, so it took 2 trips to get all the stuff up there.
The next morning at breakfast, I was talking to one of the employees who was working at the Breakfast Bar and I told her about all the problems we had the night before. And guess what? Her daughter was one of the party guests; the employee I was talking to was the one who rented the room for them; and she confirmed to me that her daughter had told her how loud they had been and how someone in the next room had complained and how they had planned on how they were going to get louder and louder to get even with them (us). I was totally shocked and she was terribly sorry and apologized over and over. She could see that we were nice people who weren't just out looking to complain over nothing.
Yes, we were not charged for the room for that night, but it didn't make up for the load of problems that we had to go through over a bunch of ruly young teenagers and their chaperone(s). We were good repeat customers - not that ANYONE should have to go through this.
Since we checked out on a Sunday morning, there was no manager on duty that could handle this kind of complaint. We had always dealt with Nancy, one of the assistant managers and were actually on a first name basis with her. When I got the survey about my stay thru email after we got home, I did write a full review of our stay and WAS SHOCKED never to get a reply. So, even tho our daughter does not graduate until May '10, we will NEVER stay there again.

Reason's why NOT to stay at this hotel

Fruity carpet fresh... the smell is just to over powering
Mold all over pool area
Small pool area
Small beds
Double charging your credit card for the same stay
Manager not willing to talk with guests after they have been double charged
No early checking. If you come in before 3pm they will look at you like you are crazy.
No towels in pool area to dry off with. Staff is to busy to restock.
AM breakfast service consists of crap you need to heat up in the microwave. Most hotels in this area provide a hot cooked meal.

We have been traveling to S.C. from Ohio for the last several years now and when traveling with small children we prefer to stop about 6-7 hours into the trip for an overnight stay. We used to stay at the Courtyard by Marriott in High Point and then last year stumbled upon the Fairfield Inn & Suites Archdale. It is very close to I-85 but not too close. The area at first looked a bit rough around the edges but once to the hotel all those feelings just disappeared. The hotel is located back off the street so noise isn't an issue. The staff is amazing. Ask for anything and it was taken care of immediately! The breakfast that is included with your stay is the best value going. Whether traveling alone or with children there is something for everyone. They have Jimmy Dean breakfast sandwiches that you can microwave, waffles that you can make when you want them, cold and hot cereals, fresh fruit, muffins, bread for toast, donuts, pop tarts, coffee, tea, juices, milk, and I'm sure that I have left somethings out. For my family it was a perfect fit. I didn't need to spend $10 on a breakfast that my children would take 5-6 bits of and decide they were full or didn't really like it.
Our room was well maintained, clean and spacious. We are a party of 5 traveling. 3 adults and 2 children (we bring Grandma along for the beach fun). We get 2 double beds and ask for a rollaway and there has always been plenty of room. We have also stayed in a suite with 2 double beds and a sofa bed they are larger and equally as nice.
Our main reason for switching locations from High Point to Archdale is the Mall at High Point. It was convienent for us the first year, we walked to the mall from the hotel to see a movie ~ but there seems to be more and more traffic and noise in High Point.
I hope this is helpful.

Over the last two years, I've been traveling to High Point for work about 9 days a year, and I keep coming back to this Fairfield Inn. The rates are reasonable, the staff is very friendly and the rooms are clean. The location is right off of I85, so easy to get to. The "suites" are excellent with a refrigerator and microwave. Continental breakfast in the morning increases the value! The rooms have started to show a little wear, but are kept in good condition.There's a fitness room and an indoor pool that is small, but adequate.
You may want to request to not have a room in the middle on the front of the second floor unless you're a sound sleeper because you can hear the sliding lobby door open and close constantly.
All in all, I will continue to select this hotel for my trips to High Point!