There really isn't much/anything positive to say here. We booked this as a late deal so weren't expecting fantastic things, however when something is labelled as 4 star - all inclusive, I expect a degree of cleanliness, service and choice when I arrive.
The selection at the bar is limited to say the least and the less said about the food on offer would be for the better I think. Suffice to say that along with the standard of the rooms, it is simply not 4 star... barely scraping 3 in my opinion. Please note that no meals what-so-ever at the a la carte restaurant are included as part of your "all-inclusive" stay. You will have to make do with the variation of Chicken or Beef/Lamb "stews" with a side of rice or chips for hot food, or a larger selection of salad style accompaniments, that they have thrown together for that particular evenings slurry. Hardly substantial though.
The pool and grounds are clean, spacious and well maintained enough but do not expect a nice beach on your doorstep, it is about 6 feet wide at best and pretty grubby. The whole town is hardly what I would consider to be a good beach resort to be honest as it really isn't well kept throughout to be honest.
The biggest compliment I can pay is that some staff tried hard (there were as many that acted as though they'd rather be anywhere else though) and the beds were relatively comfortable. Oh, the showers are crap too.
So as far as the hotel goes, I wouldn't be back, and I would also be absolutley livid if I had booked this place way in advance rather than a late deal holiday based on pre-travelling description and expectation compared to the reality.
As an aside thought, I noticed a few comments on the forum about the resort/town/area itself being killed by the dominance of all-inclusive hotels. I will have to assume that we landed a bum deal because we ended up eating out exclusively after the second night. If anything is driving anyone away from local trade (using my own perspective as basis here) it is the scandalous pricing in shops and bars for basic provisions and drinks based on faux values applied because they are willing to accept Sterling, Euro, Dollars. Having said that, any restaurant I used I found to be reasonable value for food when eating out.
I would agree with those British contributers thus far that have suggested that if you are British, there is a good chance you will be the only ones in the hotel. May suit some and not suit others, so worth mentioning I suppose.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC