Okay, so me and my partner booked a late holiday, which was my 18th birthday present. we had booked into the Mira Luna.
3 days before we were set to go, Thomas Cooks rings me and asks us to meet them in the travel agents.
The woman just told us we had to move hotel, didnt give us a reason, even when we asked for one. This annoyed me because i was wary about the new hotel. She started saying it was fantastic and was a 4* which would be an improvement. We checked online, this was a lie!
We went on the 24th of oct for a week. We arrived at around 2am on the tuesday. We were extremly tired so all we wanted to do was go to bed. Got to the room, bed was two twins, even though we had paid more for a double. Pushed beds together, didnt want to go argue with staff at 3 in morning. Got to sleep for around an hour until the staff started laying out the sunbeds at 5am in the morning! woke us up because we were in a room poolside. Also was freezing cold at night, fleeces provided but smelt of damp and urine. Unuseable!
Woke up, had a shower, blue means hot and red means cold in turkey apparently? so dont be surprised it you get a shock when you turn shower on. Also hot water took around 20mins to get to body temp. Our bin in bathroom was emptied twice in the week that we were there. Disgusting maintainence. Didnt give enough towels for each of us. Me and my parter suffered from 'turkish belly' dispite neither of us drinking a drop of water, we put it down to the maid washing our toothbrushes in tap water as they were damp when we came back to our room at night.
maids either didnt come at all or came four times in same day. once when myself was getting changed and a male staff member opened our door with the card, fortunately the bar was across the door, if it wasnt, he could of walked straight in.
This alarmed myself and my partner as many of the male staff members were ogling the female guest, not even in a subtle way.
Went on the pop-eye night out. Animation team male members and Hakan the bar man were grinding against girls that barely looked over the age of 16. Innappropriate. night out was a waste of 20lira, we stayed at one bar, the temple bar, and it was so packed you could hardly breathe.
Also we had been told by friends on holiday about members of staff smoking weed near the spa/gym. was the truth as many of the members of staff looked stoned most of the time.
Food was okay.
breakfast wasnt really that good. toast was what we lived on for a week.
dinner generally consisted of Turkey burgers and apple sliced potatoes (wedges to you and me)
One tea was exceptionally good when we had turkey.
never touched the desserts until 4th night, looked unnappetising.
Rep was useless, Charlotte.
The redeeming qualiaties of the holiday was the spa day that you could have, the pictures you could have taken, which we did, the tattooist, the location (it truly was stunning to see the sun set) and the company we kept.
Room Tip: If you stay up past 2am, pool side is fine if your a heavy sleeper, if not, ask for a reception room...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC