We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Back to Sheraton Hotel & Convention Center Ankara

Sheraton Hotel & Convention Center Ankara – reviews, photos

5.0 of 5
Noktali Sokak Kavaklidere, Ankara 06700, Turkey
Hotel amenities
Sheraton Hotel & Convention Center Ankara
Ranked #14 of 122 hotels in Ankara
4.0 of 5 stars 54 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

54 reviews from our community

    Trip type
Traveller rating
    24
    23
    3
    3
    1
Date Rating
Hochspeyer, Germany
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Wonderful!”
5 of 5 stars Reviewed 7 January 2012

The rooms were always clean and the housekeeper, Mustafa, was so nice and pleasant. The breakfast was the best. I came home to Germany and woke up the next morning craving the fresh fruit and the cappuccinos. The man who shined my boots (I think his name was Hasan) did a fantastic job and was very nice. Cengis, the bartender, was friendly and so kind. We would speak German together (he used to live in Frankfurt). The kids loved the pool and the jacuzzi and we spent a couple of hours in the late afternoons there. Some evenings, we would go to the 20th floor for "Happy Hour" and the staff there was great. The woman who worked up there even brought in a birthday cake (which was heavenly) for my daughter. If my kids wanted more chips or almonds, and with a smile on their faces, they gave them more.

Last note, the chicken quesadillas were the best!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask flyingjenny about Sheraton Hotel & Convention Center Ankara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jacques Chevasson, General Manager at Sheraton Hotel & Convention Center Ankara, responded to this review
9 January 2012
Dear Mrs Flyngjenny,
Thank you very much for taking time to give us the feedback of your stay.
Reading it through it has been highly enjoyable for us to learn that you have appreciated our services and the attention of some associates in particular with whom we shall share your very nice comments about them. As a manager I am glad that my collaborators where able to meet your needs and at time exceed your expectations with a smile as you nicely do describe the lady at the Club Lounge.Her name is Deria and a long time serving associate.
Mustafa at breakfast,Cengis at the bar and Hassan be delighted to learn about your review but mainly that your children such as you Madame have enjoyed to share few days together with us .
Let us take this opportunity from all of us at Sheraton Ankara to wish you a good year such as for your family with the hope to see you back soon.
.
Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cadillac, Michigan
Senior Contributor
27 reviews 27 reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
“A great place!”
4 of 5 stars Reviewed 29 December 2011

The hotel is well appointed and staffed with service minded individuals. It seems odd to have security scan your bags when you arrive - but one has to consider the times. English seems to be spoken but virtually all. The room was very clean with nice furnishings. The bed was wonderful with a great selection of different pillows. The restaurant has a nice breakfast with a wide variety of selections. The internet access was free for club level members. I would happily stay there again.

Room Tip: Club level worth it.
See more room tips
  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask phantom_49601 about Sheraton Hotel & Convention Center Ankara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jacques Chevasson, General Manager at Sheraton Hotel & Convention Center Ankara, responded to this review
9 January 2012
Dear Mr Phantom from California,
Just back from few days of leave out of Turkey .Let me first start by wishing you a happy and succesfull New Year from my associates and myself.
May we thank you as well for taking time to let us know about the feedback of your stay.
We are glad to learn that you have enjoyed our services , our associates attitude and response to your needs. In a near future we hope to have the pleasure to host you again and In the mean time may we thank you again for your nice and encouraging words for our hotel -
Again thank you and be welcome any time.
Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Istanbul, Turkey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Pretty good”
4 of 5 stars Reviewed 6 December 2011

I stay regularly in Ankara and choose Sheraton when there's availability. Staff is friendly and helpful, amenities are good. I recommend the pool, which is underutilized by guests and club members. Breakfast is pretty good, a great way to start the day. My only complaint is that the rooms now seem a bit outdated in terms of design, and the TVs in the room are old-style CRTs. You can get LCD TVs for a really good price nowadays, so I don't understand why they insist on having these old TVs in the rooms. Executive lounge area is OK, though a bit impersonal, and they stopped serving "import" drinks for some reason- but the food and service here is very good also. They also charge you an arm and a leg for internet access, which is no problem for me as a local since I use my cellphone provider for this, but I can imagine it should be really annoying for others - it definitely should be free considering the room rate. Yet overall, it's your best bet in Ankara.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Tan E about Sheraton Hotel & Convention Center Ankara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jacques Chevasson, General Manager at Sheraton Hotel & Convention Center Ankara, responded to this review
8 December 2011
Dear Mr Tan E,
Thank you very much for taking time to let us know about your stay.
We do appreciate your nice comments on our associates and service.
TVS be changed during 2012 .Mock-up rooms be done during winter /spring in order to up grade our room facilities between most probabaly end 2012/13. For Internet our company is presently working at new benefits that have not ben released yet but already free for Platinium level members.
We do thank you again for your nice and constructive comments and we hope to welcome you again in a near future.
Best wishes for the up coming festivities and wishing you a wonderful New Year.
J.Chevasson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Monica
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“No Free Internet!”
2 of 5 stars Reviewed 16 November 2011

Starwood Hotels and Resorts needs to get with the program and understand that it is penny-wise and pound-foolish to charge for wi-fi internet usage. During an extended trip In Turkey in November 2011, our group stayed in a range of properties from boutique modest to grand luxury, and with the exception of the Sheraton Ankara, fast reliable internet connections were ubiquitous and free (and even in many restaurants as well).

It is a shame that in a property, which is otherwise, spanking new, with exceptionally professional and kind staff, an excellent and reasonable restaurant, and great facilities (a lavish pool and spa area is provided without charge, a facility that costs far more to run and is used by a lower percentage of clients than is the internet) the experience is spoiled by being nickled and dimed for such a charge as for the internet (and for each device one connects).

The staff apologetically explained that they would be happy to provide the wi-fi service for free, but that the corporate office of Starwood Hotels does not permit it. Surely in a property of this calibre, the modest returns from such a charge cannot be critical to the bottom line, so when will Starwood and other corporate hotel groups wake up to the trend in the marketplace? Until then, those who depend on internet connectivity would be wise to choose among the many competing options in Ankara.

  • Stayed November 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask hws_11 about Sheraton Hotel & Convention Center Ankara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jacques Chevasson, General Manager at Sheraton Hotel & Convention Center Ankara, responded to this review
8 December 2011
Dear HVS_11,
Thank you very much for taking time to let us know about your stay such as the nice comments about our associates and services that are truly appreciated.
You comments on Internet have been forwarded to our headquarters for appreciation.
Presently SPG frequent travellers with Platinium level do already get this benefit for free.
Again we thank you for your nice comments and we take this opportunity to send you our wishes for the up coming festivities while hoping to see you soon back in Ankara .
Sincerely yours,
J.Chevasson
General Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome, Italy
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Business hotel”
4 of 5 stars Reviewed 20 September 2011

I'm stay in the hotel for a week to work..the hotel is very luxory, with confortable room and a good gym room always open. The only unadvandage is that there isn't internet free in the room but the hotel is near the center of Ankara where there are the most important way. There is a good restaurant for launch, dinner and also breakfast is not bad with a lot of international product.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask EmanueleL81 about Sheraton Hotel & Convention Center Ankara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Sheraton Hotel & Convention Center Ankara also viewed

JW Marriott Hotel Ankara
5 of 5 stars 25 Reviews
Ankara, Turkey
Show Prices ABS:HotelCheckRates-d2045303?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Barcelo Ankara Altinel
4 of 5 stars 84 Reviews
Ankara, Turkey
Show Prices ABS:HotelCheckRates-d295101?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Ankara Hilton SA
4 of 5 stars 103 Reviews
Ankara, Turkey
Show Prices ABS:HotelCheckRates-d294604?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 122 hotels in Ankara, ranked by popularity »

Been to Sheraton Hotel & Convention Center Ankara? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Hotel & Convention Center Ankara

  • Sheraton Hotel Ankara
  • Sheraton Ankara
  • Ankara Sheraton
Address: Noktali Sokak Kavaklidere, Ankara 06700, Turkey
Price range (per night):* INR10,199 - 14,490

Owners: What's your side of the story?

If you own or manage Sheraton Hotel & Convention Center Ankara, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Hotel & Convention Center Ankara
Show the lowest price for this hotel (from our partners)
Show Prices