Location was good but one of main reasons why we chose Fernandina because it was advertised that you can do your tea and cooking because we stayed with extended family. Well, we found it too late and had to deal with the following:
1. NO basic facilities such as water kettle, coffee, tea, toaster or microwave (it's ok without microwave). Yes they provide hot water but you have to ring them each time so you buy your own coffee & tea. You are then forced to order coffee from their restaurant which in my opinion is overpriced. A can of coke or sprite is PHP87.00.
2. In addition to the basic facilites, the place is a bit old and there is not even a Hair Dryer, it's a basic item for any travelling individual especially we were out and about with functions to attend. to be fair, if you ask they'll deliver one to you but the dryer wasn't fully working and did not bother using it as it didn't look safe to use, it kept jamming.
3. Don't take the rooms next to the pool and the restaurants because there is so much NOISE when the staff are cleaning up until around 1:00am. In fairness to the staff, they've got a job to do and were always helpful. You won't be able to sleep until they're finished cleaning up so all you hear are dragging of chairs and tables while you stare at the ceiling wondering when they will be finished.
4. The room doesn't look very clean. You can start looking at the switch lights, which you don't even want to touch because it's got so much sticky dirt around it. The supposed to be kitchen area doesn't look clean enough.
5. There were presence of ants in our bedroom and kitchen.
6. The room was very smelly when we arrived so I bought a toilet/room disinfectant and deodoriser which we used greatly during our stay.
7. We thought that part of the deal was to get a buffett style breakfast, but actually not because they insist that they deliver it to your room. I'm not sure of the reason maybe because of the daily functions so you don't really get to indulge in that kind of breakfast you're imagining.
To be fair, here are the following positive aspects:
1. Great location - near shopping centres so you save on taxi fares.
2. Excellent staff - from security guards, reception, maintenance to the wait staff etc. I'll hire these people anytime. Very friendly and efficient people!
Are we going back there? I'll think twice about it. You may think that you'll get good value for money but the extra coffee you buy and the other inconveniences mentioned above, well, I'll start shopping for other places next time. Or maybe, we just had the bad days, who knows?
I hope that this review will be taken postively for their own sake and of course for the next tourists!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
