The photo depictions of the hotel through their website is quite deceptive. I booked my 3 nights at the beginning of my stay in Manila and another 3 nights on my last nights in Manila through Agoda.com. I stayed for the first three nights but opted to stay at another hotel on my last three nights, choosing to forfeit what I suspected was a non-refundable last three nights. I found the hotel very old. The carpets are too worn out and the walls of the room that I was given needed a fresh paint. Attempts to open the curtains were very unsuccessful. The room is too small and cramp and there was fetid smell that came from the bathroom. The bed was too hard and it would have been more comfortable to sleep on a concrete floor than its lumpy hard mattress.
The staff were semi-attentive and the restaurant food is below average. I will have to be paid a handsome amount to stay again in this hotel.
- New Hotel Manila