When I first got off the plane in Manila, suddenly this lady runs up to me and convince me to stay at Las Palmas Hotel. This is One of the worst mistakes I made in my life. Every Time I turned around the hotel was charging me for everything from dirty towels to guest who would visit me etc. The hotel Staff was rude and disrespectful! My Filipino friend came to visit me at the Las Pamas Hotel, and she says the concierge and staff always talk bad about there guest to every Filipino who comes and visits them, and give the guest a really hard time. They Charge 1300 peso per visitor. Me and my guest almost got into a fight with the Concierge and Staff, because they were being so rude to me and my guest! One concierge called my friend a wh@#* and fat and other thing horrible things in there language, she did not want to tell me everything they said. I could not believe it! I did not come here for that. I came to relax and enjoy myself. I stayed there for a week and had to clean my own room and change my own towels because the hotel staff just did not bother. Everyday you step out the hotel lobby doors you are bombarded with dudes trying to sell you girls for the night, and they do not stop harassing you, they just sit their in front of the Las Palmas Hotel and wait for your return to Harass you even more! Please DO Not Stay at this Hotel.. You will come to regret it , as I did!

I was a regular guest for many years until last April 2010. I always book a family room, my wife and 2 children meet me at the hotel after my travel from Australia. All the staff at the hotel know me by name also my wife and children. My wife checked in and lodged a 3000 peso deposit. I arrived around 7pm and wnt to the front desk. I was told that my wife was upstairs already with the children but could I pay for the room. I gave them my Visa card but this is usual.We went out for a meal, returned at 10pm and went to sleep. At 1.30pm the phone went, it was the staff downstairs who said we needed to pay extra as it was not a family room, that an additional 1900 peso was required.I went downstairs and asked why they had phoned, the time etc. Asked for the manager who I knew and he resolved it by saying that they would reduce the room rate to 3000 pesos. This was 400 peso more than the normal rate. Went back to my room, went to the toilet but no toilet paper. Phoned downstairs who said I was in a normal room and not a family room hence no loo paper. After flying all day, being woken up in middle night, asked for more money, given a smaller room ,beware! I no longer stay here and enjoyed the service and meals at the Swagman hotel so much I will be my hotel of choice. Las Palmas is average,internet and meals overpriced,staff are blunt!

This hotel was pretty much average for the price and for the neighborhood. We have stayed all over this area over the past 12 years so we have some experience with the area. Though the nightly rate was reasonable everything else in the hotel was exorbitantly priced, but that’s also pretty much average for hotels in this area. WiFi was almost triple the cost of other hotels we have stayed at in the neighborhood. The one thing that really stood out about this hotel above and beyond every other hotel I have ever stayed at in Manila and around the world was that they inventoried the towels in our room while we waited downstairs to check out. They then instantly accused us of taking a cheap wash cloth and tried to make us pay some petty amount for it (in the neighborhood of US$1.50). It was then my responsibility to go all the way back up to the room that I had already departed to prove to the hotel staff that I did not steal a cheap wash cloth from the hotel. The wash cloth was of course in the room. I really could not care less about $1.50 but for a hotel to so quickly make accusations and try to shake down their “guests” for any amount is absurd. Stay here if you want, but we never will again…

I have stayed at this hotel when in Manila for the last five years. I always get on the Internet and check out other hotel reviews and always end up back at Las Palmas. The same happen this time and I have no regrets.

The hotel is always clean, furniture is dated, but in good condition, air condition works well, plenty of hot water, convenient to U.S. Embassy, Robinson Mall, Baywalk, clubs (all walking distance) and Mall of Asia short taxi ride about 50 pesos.

If you been to the Malate area before you know there are beggars so if you cannot contend with that you had better stay in Makati.

Staff of Las Palmas friendly and helpful. Restaurant okay, but nothing to rave about. I eat there when I am tired and do not want to go out. Room rates are good. If you do not smoke be sure you request a no smoking room.