This is just a short warning to any travelling out there, we stayed at the SoGo Hotel, Harrison branch, Manila last week, for one night only, we were going to stay for a week, but even one night was too much.
So here is fair warning...... I think we were in room 227... and one other....
We signed in as a family (4 of us, 2 late teens, and hubby and wife) ...... they gave us their family room, one double bed and one single !!!
We complained, and they said they had nothing else, so we paid (FULL PRICE) for another room to put the children in. I also complained online in their chat, and guess what, their manager called and spoke to my (timid) wife, and said we should never complain to head office, only to him, he would not speak to me, and he did nothing for us !!
The room we were in, was their "Regency 2" room, yep, the best available at the top price.....
It's Advantages . . . . .
1/ The airconditioner sounded like a frieght train on steroids.
2/ The Airconditioner, although you could hear it (probably on the other side on Manila!) only slightly cooled the room.
3/ The bathroom...... STUNK, it smelt like a combination of mildew, mould, cockroaches, and rubbish dump.
4/ If you left the bathroom door open even a little, the smell above went through the entire room.
5/ There were many cockroaches in the room itself, expecially when you turned out the lights, out they all came....
My Advice, FIND SOMEWHERE ELSE TO STAY!! we ended up going to the Shogun Hotel, not too far up the raod, and guess what, it was a much better room, cleaner, bigger, and CHEAPER !!!
I will NEVER stay at a SoGo Hotel again, it is supposed to stand for "So Good So Clean" but we found it stands for "So Bad, So Dirty, So Smelly, So Low, So Crappy, So Stay Away."
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC