I often wondered whether any 'reviews' are fair as often people only comment following a bad experience. However I read many reviews on the Linden Suites beore I booked and everything other customers have commented on is very accurate. I have returned to th UK after spending 6 nights in a three bedroom suite, the suite was extremely spacious and very clean. The location was very good and very near to the Mega Mall. The cafe at the back was a favourite spot, very cheap and great food. We didnt eat in the restaurant in the hotel (other than breakast) Breakfast was at times interesting, bacon scrambled egg, cottage pie, mashed potato and garlic rice. Hmmmmmm. You have to bear in mind that they are trying to cater for many different nationalities and on the whole they did this. The door staff and the security guy were lovely, always welcoming and helpful, unfortunatley this could not be said for the reception staff. Their Knowledge of the area or of Manila is very limited. They werent unhelpful but they certaintly wont win any awards for customer service. No where on trip advisor have I read about the 'spa' services that are available at this hotel. We all had fabulous massages and facials these services are available elsewhere locally but the higher cost at the hotel was worth it, much better ambience and overall experience. The ladies can come to your suite or room if you prefer. The most important thing for us was safety. This is why the Linden suites location was so good. We booked the hotels car to pick us up from the airport this cost 1800 pesos, we hired a street taxi back to the airport this only cost 200 pesos! DO NOT bother with the expensive daily/ weekly payable wifi/ broadband. totally usless and very expensive, better off going to starbucks or one of the many fast foods restaurants behing the hotel.
Room Tip: Three bedroom suite- massive we stayed on the 11th floor in tower two.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 February 2012
Dear nicholamullan,
Thank you for taking the time to write a detailed review of your recent stay at The Linden Suites. We are delighted to hear you had an enjoyable time. Your feedback allows us to highlight areas that may be commendable or may require improvement. Rest assured that we are committed to consistently provide the highest level of standard for customer service.
We look forward to welcoming you back at The Linden Suites on your next visit to Manila. Should we be of further assistance, please feel free to contact us directly. Thank you very much.
Lawrence C. Wee
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC