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The Linden Suites Manila – reviews, photos

4.0 of 5
37 San Miguel Ave Ortigas, Manila, Luzon 1600, Philippines
Hotel amenities
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The Linden Suites Manila
Ranked #11 of 96 hotels in Manila
4.0 of 5 stars 242 Reviews
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242 reviews from our community

What travellers say about this hotel
  • Bedroom suite(8)
  • Shopping mall(5)
  • Buffet breakfast(4)
  • Staff were friendly(4)
  • Very good(4)
  • Indoor pool(4)
  • Star hotel(3)
Traveller rating
    69
    115
    36
    13
    9
Only show reviews for Family (46) | Couples (38) | Business (22)
Date Rating
Southend on Sea, Essex
2 reviews
Reviews in 2 cities Reviews in 2 cities
“" Good location, spacious accommodation"”
4 of 5 stars Reviewed 6 February 2012

We stayed in the Linden Suites for six nights in a two bedroom suite. The suite was extremely spacious and very clean. The kitchen had a microwave, kettle and cooker, but limited equipment for cooking which are available for hire. Luckily we only needed the kettle and microwave. Breakfast had a reasonable selection and we only ate there on three occasions. The Megamall was only five minute walk and good for shopping and eating in the food court and restaurants. We used the indoor pool and jacuzzi in the evening and found it relaxing. We found the staff were courteous and helpful during our stay. The door staff and security were good too. We paid for weekly Internet/wifi but could only use my IPad in the lobby. I could not use connection in room, also I found only one person can use the password as my niece could not log on as well. That was disappointing.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Merlina P about The Linden Suites Manila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TLS-FODM, General Manager at The Linden Suites Manila, responded to this review
23 February 2012
Dear Merlina P,

Thank you for sharing your experience at The Linden Suites. We are pleased to hear you enjoyed our services and facilities. We look forward to welcoming you back soon!

Lawrence C. Wee
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bognor Regis
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“The Linden Suites”
4 of 5 stars Reviewed 6 February 2012

I often wondered whether any 'reviews' are fair as often people only comment following a bad experience. However I read many reviews on the Linden Suites beore I booked and everything other customers have commented on is very accurate. I have returned to th UK after spending 6 nights in a three bedroom suite, the suite was extremely spacious and very clean. The location was very good and very near to the Mega Mall. The cafe at the back was a favourite spot, very cheap and great food. We didnt eat in the restaurant in the hotel (other than breakast) Breakfast was at times interesting, bacon scrambled egg, cottage pie, mashed potato and garlic rice. Hmmmmmm. You have to bear in mind that they are trying to cater for many different nationalities and on the whole they did this. The door staff and the security guy were lovely, always welcoming and helpful, unfortunatley this could not be said for the reception staff. Their Knowledge of the area or of Manila is very limited. They werent unhelpful but they certaintly wont win any awards for customer service. No where on trip advisor have I read about the 'spa' services that are available at this hotel. We all had fabulous massages and facials these services are available elsewhere locally but the higher cost at the hotel was worth it, much better ambience and overall experience. The ladies can come to your suite or room if you prefer. The most important thing for us was safety. This is why the Linden suites location was so good. We booked the hotels car to pick us up from the airport this cost 1800 pesos, we hired a street taxi back to the airport this only cost 200 pesos! DO NOT bother with the expensive daily/ weekly payable wifi/ broadband. totally usless and very expensive, better off going to starbucks or one of the many fast foods restaurants behing the hotel.

Room Tip: Three bedroom suite- massive we stayed on the 11th floor in tower two.
See more room tips
  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by nicholamullan for Manila
Ask nicholamullan about The Linden Suites Manila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TLS-FODM, General Manager at The Linden Suites Manila, responded to this review
23 February 2012
Dear nicholamullan,

Thank you for taking the time to write a detailed review of your recent stay at The Linden Suites. We are delighted to hear you had an enjoyable time. Your feedback allows us to highlight areas that may be commendable or may require improvement. Rest assured that we are committed to consistently provide the highest level of standard for customer service.

We look forward to welcoming you back at The Linden Suites on your next visit to Manila. Should we be of further assistance, please feel free to contact us directly. Thank you very much.

Lawrence C. Wee
General Manager
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Warsaw, Poland
Top Contributor
174 reviews 174 reviews
Reviews in 109 cities Reviews in 109 cities
101 helpful votes 101 helpful votes
“The one-bedroom suite was very spacious, clean, and attractive”
4 of 5 stars Reviewed 28 January 2012

The one-bedroom suite was very spacious, clean, and attractive. The indoor pool looed good (but I didnt use it)

The suite claims to have a "fully equipped kitchen"! Well, the suite I stayed in had a micro wave and an electric cooker - but not 1 pot, pan, or any cooking utensils. When I asked room service about this, I was told such items are available for hire, 70peso/item (and per day?) - so much for the "fully equipped kitchen"! We also asked for 2 extra teabags for breakfast, and were proposed to pay 110peso for them - 55peso/teabag! These two items spoilt an otherwise nice place, and the company management might like to consider their approach to such matters. The aircon in the bedroom was very noisy, but didnt seem to cool very much.

  • Stayed April 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ewelinka87 about The Linden Suites Manila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TLS-FODM, General Manager at The Linden Suites Manila, responded to this review
23 February 2012
Dear Ewelinka87,

Thank you for enlightening us with your comments. I regret to hear about your concerns. As such, we are now reviewing our policies with regard to kitchen amenities to better enhance guest experience at The Linden Suites.

The hotel is committed to constantly upgrade service levels we provide to every guest. Rest assured that every remark we receive is immediately discussed and Management takes the necessary steps to resolve these issues promptly.

Meanwhile, we look forward to your continued support and ongoing visits to The Linden Suites. Please feel free to contact us directly should you require further assistance. Thank you and we hope to see you again at The Linden Suites

Lawrence C. Wee
General Manager
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Sydney, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“The Linden Suites”
3 of 5 stars Reviewed 24 January 2012

Service and staff very good/helpful.
Rooms clean and reasonable size. As previously said cooking implements cost extra (toaster and microwave supplied).
Breakfast for westerners includes scrambled/fried/boiled eggs (ask for an omelet),sausage, pancakes, fruit, cereals and sometimes bacon. However, there is no toaster!
Go to the 7 Eleven behind the Linden to get your cheap mobile sim card.
Use the cafe at the back of the Linden for meals. The restaurant in the Linden is ordinary, price and food quality wise.
There is a Standard & Chartered bank nearby for ATM withdrawals. You will need to get directions to it.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Michael891 about The Linden Suites Manila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“It's nothing phenomenal but the location is great.”
3 of 5 stars Reviewed 19 January 2012

I love that this place is walking distance from Shangri La and SM. However, it's just okay. The beds are comfortable. It's clean but some furniture and carpeting are a little worn. The outside windows needed a washing.

The breakfast is not good. With all the great cheap food in the Philippines, take a pass on breakfast. Plus I saw a roach on the table as I was getting a slice of bread. Not a fun way to wake up. Also, we went at mid-December and had the same cheesy Christmas CD on repeat. It was crazy-making.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask spec80 about The Linden Suites Manila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Linden Suites Manila

  • The Linden Hotel Manila
Address: 37 San Miguel Ave Ortigas, Manila, Luzon 1600, Philippines
Price range (per night):* INR4,570 - 8,582

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