Most of the reviews here seem to be about afternoon tea as opposed to stays at the hotel. We stayed here for 2 nights and loved every minute. The site is two properties Carcosa and Seri Negara. Carcosa is shut for renovations but is not close enough to the Seri Negara to interfere with a visit. This is a small, very special property as a former government building with a colonial history. It needs a make over, a little frayed around the edges with a few fittings needing replacement and a touch or paint. It is nevertheless a wonderful building, with staff to match. We stayed in the Kinabalu Stately Suite, huge rooms, huge verandah with table and chairs and loungers. The bathroom was adequate but needs most attention and a deep clean. Why stay here?- well for now its pretty unique in KL as older style upmarket colonial property. It is a little away from the city centre, but taxi's are cheap and pretty to arrive, take a cab to the nearest metro rather than battle the city centre traffic. Its grounds are also beautiful. We did not eat evening meals here, but breakfast on the verandah, cooked to order, was delightful. The rough edges from its age are more than compensated for by the overall experience, sooner or later it will close for refurbishment, the adjoining building already awaits permissions for work, no doubt it will be closed for some time when it does and emerge beautiful but more expensive- go now.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC