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Dorsett Regency Kuala Lumpur – reviews, photos

4.0 of 5
172, Jalan Imbi, Kuala Lumpur 55100, Malaysia
Hotel amenities
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20% Early Bird Discount
Dorsett Regency Kuala Lumpur
Ranked #37 of 188 hotels in Kuala Lumpur
3.5 of 5 stars 493 Reviews
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493 reviews from our community

What travellers say about this hotel
  • Very good(27)
  • Petronas Towers(19)
  • Shopping mall(17)
  • Golden triangle(15)
  • Buffet breakfast(11)
  • Friendly and helpful(8)
  • Twin tower(8)
  • Rooms are clean(8)
  • Great location(5)
  • Would definitely stay(3)
Traveller rating
    111
    232
    100
    33
    17
Only show reviews for Family (136) | Couples (155) | Business (42)
Date Rating
Perth
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great value hotel in fantastic location”
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

My wife and I stayed at this hotel for 5 days in March 2011. We found the facilities excellent and the staff most helpful. Our room was on the 12 floor and looked out on the Petronas Towers and at night this truly was a sight to behold. The pool is satisfactory and the rooms were a good size with full sized sofas to lounge in. The location was great with 5 major shoppingcentres within 10 minutes walking distance. Bar area and entertainment need a major facelift.
Excellent value for money with the benefits of having the Ritz Carton and Marriot next door. The Dorsett however, is more 3 star than 4 star.

Room Tip: Corner rooms are said to be sought after. Alternatively get a room on the Petronas Towers side.
See more room tips
  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask SonnaBoy about Dorsett Regency Kuala Lumpur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamieDorsett, Manager at Dorsett Regency Kuala Lumpur, responded to this review
8 February 2012
Dear SonnaBoy

Greetings from Dorsett Regency Kuala Lumpur!

Thank you for staying with us and we are delighted that you have had a good experience with us during your recent stay.

We always ensure that our guests feel at home whenever they are staying with us by providing them clean and comfortable rooms as well as friendly yet professional services by our associates.

We look forward to welcoming you back on your next visit to Kuala Lumpur.

Thanks & regards
Jamie Leong
Assistant PR & Communications Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Travel Agent in Southampton
Senior Contributor
33 reviews 33 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Great Hotel and Great Location”
4 of 5 stars Reviewed 7 February 2012

We booked the Dorset Regency as it was a cheap option for a five night stopover in KL. The hotel lobby is small but do not let that put you off, the staff are fantastic and very friendly. We were lucky enough to get a room with a view of the Petronas Towers but we would not have disappointed either way as the room was lovely and the bed extremely comfy! The hotel within walking distance of the Times Square shopping centre which is absolutely massive. If you walk the other way you come to the street with all the food stalls - you have to be strong here as it all looks and smells wonderful! The hotel's pool was welcome after a day in the city.
Contrary to some reviews we actually thought the hotel's location was perfect for everything as a skytrain station was only 5 minutes away. When we go back to KL we will stay here again as it had everything we wanted for a city hotel.

Room Tip: For the icing on the cake ask for a Towers view room.
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  • Stayed May 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by AgentBear for Kuala Lumpur
Ask AgentBear about Dorsett Regency Kuala Lumpur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamieDorsett, Manager at Dorsett Regency Kuala Lumpur, responded to this review
8 February 2012
Dear AgentBear

Greetings from Dorsett Regency Kuala Lumpur!

Thank you for having chosen us as your preferred accommodation in Kuala Lumpur. We are glad that you have enjoyed your recent stay with us.

The strategic location of our hotel is one of the factors that attracted business as well as leisure travellers to stay with us. We are delighted that you have had a good experience with us and thank you for your compliments on the quality of service rendered by our staff.

We look forward to welcoming you back on your next visit to Kuala Lumpur.

Thanks & regards
Jamie Leong
Assistant PR & Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Fantastic Location, Good base hotel”
4 of 5 stars Reviewed 5 February 2012

I stayed at the Dorset Feb 2011 (chinese new yr) for three nights en route to Penang, I know KL well so was only looking for a base hotel as we were only going to simply sleep there (and breakfast). The hotel is rated 4 star but i would say when walking into the lobby you would say it is a 2 star. the lobby and hotel bar (for want of a better word) is somewhat dated and tired. we upgraded our room to a deluxe and it was mahoosive- pretty much the size of a suite. The rooms decor seemed tired but it was very clean and just perfect for what we wanted. The location is great. If you want luxury there are better hotels to stay in but if you are looking for a great base hotel at a good price then i would rec you upgrade your room. Breakfast was deliriously busy so ask reception what time it the quietest- it may have been busy busy busy as it was chinese new year.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Dawn-Louise_C about Dorsett Regency Kuala Lumpur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamieDorsett, Manager at Dorsett Regency Kuala Lumpur, responded to this review
8 February 2012
Dear Dawn-Louise_gym

Greetings from Dorsett Regency Kuala Lumpur!

Thank you for having chosen us as your preferred accommodation in Kuala Lumpur.

We do appreciate your feedback and thank you for taking your time to share your views with us. Your feedback will certainly help us to improve on our service.

Thank you and hope that we will be able to serve you once again.

Thanks & regards
Jamie Leong
Assistant PR & Communications Manager
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Vincentia, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great location & friendly staff.”
5 of 5 stars Reviewed 5 February 2012

We stayed in Oct 2011 for the MotoGP. We booked 2 rooms (4 adults) Walking distance to the fantastic shops, The concierge (John ??) was very helpful & saved us loads of money by taking a private car ( ask for driver VJ) and taking us on tour around KL & also taking the boys to the race. Resturant & food choice& chef cooking in front of you was fantastic, Pool was a dream to come back & refresh after a day shopping. Cant really complain, the room was clean & had everything we needed. The laundry service was very cheap too. Am planning another trip this year....

Room Tip: Ask for an upgrade
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  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Sandra H about Dorsett Regency Kuala Lumpur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamieDorsett, Manager at Dorsett Regency Kuala Lumpur, responded to this review
8 February 2012
Dear Sandra H

Greetings from Dorsett Regency Kuala Lumpur!

Thank you for having chosen us as your preferred accommodation in Kuala Lumpur. We are glad that you have enjoyed your recent stay with us.

The strategic location of our hotel is one of the factors that attracted business as well as leisure travellers to stay with us. We are delighted that you have had a good experience with us and thank you for your compliments on the quality of food and service rendered by our staff.

We look forward to welcoming you back on your next visit to Kuala Lumpur.

Thanks & regards
Jamie Leong
Assistant PR & Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
“Nice hotel & location”
4 of 5 stars Reviewed 2 February 2012

Very nice hotel for our 2 night stay. Walking distance to bukit bintang. Nice staff and swimming pool. No complaints.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask tbwong about Dorsett Regency Kuala Lumpur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamieDorsett, Manager at Dorsett Regency Kuala Lumpur, responded to this review
8 February 2012
Dear tbwong

Greetings from Dorsett Regency Kuala Lumpur!

Thank you for having chosen us as your preferred accommodation in Kuala Lumpur. We are glad that you have enjoyed your recent stay with us.

We look forward to welcoming you back on your next visit to Kuala Lumpur.

Thanks & regards
Jamie Leong
Assistant PR & Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Dorsett Regency Kuala Lumpur

  • Regency Kuala Lumpur
  • Kuala Lumpur Regency
Address: 172, Jalan Imbi, Kuala Lumpur 55100, Malaysia
Price range (per night):* INR4,681 - 6,576

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Dorsett Regency Kuala Lumpur
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