Excellent location on one end of Jalan Bukit Bintang. It's adjacent to super high end Star Hill mall which has a unique basement of 14 good restaurants, and right across Pavilion Mall. Service was quite good, in contrast to the service levels in Malaysia in general. Staff at the lobby were very attentive, always ready to assist when you walk in with a big piece of baggage or looking lost. After inquiring about a bigger map of Jalan Bukit Bintang which they didn't have and wireless Internet access in the lobby, I was offered free wireless Internet in my room for my entire stay if I signed up for a Marriott Rewards card which cost nothing. It would be an even further delight if they just immediately offered it when I checked in. Rooms are fairly well kept up or renovated considering this is not a new hotel. Towels and sheets were all fresh and clean. The conference in the basement was alright, although waiters were very slow to serve during our gala dinner. Succeeding requests for wine came after the event had ended. Perhaps they weren't prepared for the number of guests, approx. 600. Breakfast could be better, choice was alright but dishes weren't always filled.
- Also Known As:
- Jw Marriott Kuala Lumpur
- Marriott Kuala Lumpur
- Kuala Lumpur Marriott
- Official Description (provided by the hotel):
- Modern L-shaped Tower Hotel situated in Star Hill complex, a mixed-use development including a six-level retail mall. ... more less
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