This is not at all like what you imagine a Best Western to be like in the US. This is a luxury hotel in every sense. It is located a short block from the railway station and the airport bus terminal. The lobby is full of beautiful flowers, marble and plush. We were on an executive floor, as part of a package deal for about $200 a night.
A hotel of this quality would cost over $300 in any major US city. The rooms are like those in a US luxury hotel, with plentiful high quality amenities, bathrobes and yukatas provided, lots of hot water, high tech heated toilet seat, thick towels, lots of useless pillows on the beds, big marble bathroom with a non-fog mirror, 2 hair dryers. Beds are very comfortable and everything was spotless. A limited selection of drinks in the minibar is free and we even got free aromatherapy in our package. Lights, radio, and alarm clock are controlled by a console between the beds, as in many Japanese hotels.
Only disappointment is that most of the brochures and maps were only available in Japanese, and CNN was the only non-Japanese TV channel available. You pay for movies by buying a card for 1000 yen (about $9.50) from a machine in the hall. Complete American and Japanese buffet breakfast was provided in the top floor restaurant, with a nice view of the harbor. Fast in-room internet connection was available with an ethernet cable. There is a laptop computer in the VIP lounge on the 11th floor that they will let you use in the evening when the lounge is open.

The restaurants in this hotel are very expensive. The evening buffet on the 15th floor, in particular, is grossly overpriced for what you get. Avoid it.

Hotel staff were very helpful. Their ability to understand English is variable but we were always able to find someone to help us.

Nagasaki is a beautiful city and well worth a visit. The trolley stop
is right outside the door of this hotel.