I stayed in this business hotel recently whilst on short business trip to Nagasaki.

The hotel is pleasant and clean and staff provide attentive service. Rooms are simply furnished and well soundproofed with good beds so problems sleeping.

The self service breakfast buffet was a little disappointing but essentially ok.

If I was in Nagasaki again in near future I would consider using this hotel again.

Located about 10 minute walk from JR station. There is also a streetcar stop right outside of the hotel. Room rate was expensive but included breakfast. Nice public area's. Received room on "executive floor" with access to "executive lounge". The lounge included only soft drinks, everything else was at an extra charge. Rooms average. Internet was not free.

The lobby is the highlight of the hotel. My room had mold growing on the bathroom doorjam and it was too lost in translation for an explination. Convenient to tram stops, an JR line. Staff helpful in assiting finding an English speaking pharmacist!

This is not at all like what you imagine a Best Western to be like in the US. This is a luxury hotel in every sense. It is located a short block from the railway station and the airport bus terminal. The lobby is full of beautiful flowers, marble and plush. We were on an executive floor, as part of a package deal for about $200 a night.
A hotel of this quality would cost over $300 in any major US city. The rooms are like those in a US luxury hotel, with plentiful high quality amenities, bathrobes and yukatas provided, lots of hot water, high tech heated toilet seat, thick towels, lots of useless pillows on the beds, big marble bathroom with a non-fog mirror, 2 hair dryers. Beds are very comfortable and everything was spotless. A limited selection of drinks in the minibar is free and we even got free aromatherapy in our package. Lights, radio, and alarm clock are controlled by a console between the beds, as in many Japanese hotels.
Only disappointment is that most of the brochures and maps were only available in Japanese, and CNN was the only non-Japanese TV channel available. You pay for movies by buying a card for 1000 yen (about $9.50) from a machine in the hall. Complete American and Japanese buffet breakfast was provided in the top floor restaurant, with a nice view of the harbor. Fast in-room internet connection was available with an ethernet cable. There is a laptop computer in the VIP lounge on the 11th floor that they will let you use in the evening when the lounge is open.

The restaurants in this hotel are very expensive. The evening buffet on the 15th floor, in particular, is grossly overpriced for what you get. Avoid it.

Hotel staff were very helpful. Their ability to understand English is variable but we were always able to find someone to help us.

Nagasaki is a beautiful city and well worth a visit. The trolley stop
is right outside the door of this hotel.