This hotel is a family establishment and the woman who is at the front desk is friendly and speaks enough English to communicate. We had a triple room which was spacious enough to have all four family members sleep together. The room was clean, bed was standard firm bed. Extra pillows and a pencil were supplied when requested. There is a small bathroom with tub/shower combo in each room. The location is good for family. It is a 5 min walk to the aquarium and a fun shopping mall with a food court and a great little pet "petting zoo" which my children loved. There is also a giant ferris wheel near the shopping mall which gives a great view of Osaka. This hotel is nothing fancy but it was affordable, clean, comfortable and a great family area. Just a word about getting here from Shin-Osaka station. We made the mistake of taking a taxi from the train station which cost equivalent of $40 USD. The directions on expedia to take subway are perfect although you may have to carry suitcase up some stairways or hunt for elevator. The hotel is not that close to "downtown" area. The hotel is very, very convenient to subway and the subway is very easy to use, reasonably priced, clean and safe. Last, but not least, there are several restaurants, souvenir shop, and a laundromat near hotel.

There is a convenient and reasonably priced bus shuttle to and from Kansai international airport. It ran every hour for most of the day and was a great way to get to the airport for our flight out. It was 1500 yen / adult and 650 yen/ child and no need to make reservation. The bus stop is located at Tempozan market place bbeneath the giant ferris wheel.