The hotel located above Kintetsu Uehonmachi station and can be convenient for side trip to Nara. It is only 2 station away from Namba. The subway is also very nearby.

We stayed at the premium twin room the difference between premium and standard room is the latter rooms are not renovated, and the condition may be quite run down The room is spacious as per Japanese standard though I felt that the lighting is quite dim.

The service is good. For the rate that I have purchased from Expedia, it is really value for money.

My husband, 2 kids and myself checked into this hotel on 20 Dec 2011 for 10 nights. We had booked connecting deluxe (renovated) rooms as the hotel only allow a maximum of 3 pax in a room. With regards to the rooms, there is nothing much to complain about, except for the pillows. We found the pillows a little uncomfortable, otherwise we have no complaints. The bathrooms are clean and of a reasonable size and has all the essential toiletries and even comb and hairbrush. There is complimentary internet access in the room as well. However, a major grouse I have is that there are no English TV programmes in the room. There is an English movie channel but we have to pay for it it we wish to access that channel. So do bring a book or some puzzles along instead.

The front desk staff of the hotel were also helpful and spoke English. Whenever we approach them for directions or information about a place we wish to visit, they always try their best to provide as much information to us as possible. The housekeeping staff were also very courteous and always clean up our rooms very nicely.

Another thing we like about this hotel is it's proximity to the Kintetsu-Uehonmachi train station as well as the Kintetsu dept store and food hall. The hotel is literally just right next door to them. There is also a small shopping mall called Yufura, which is next to Kintetsu dept store, and it has a large Uniqlo outlet as well as a Lush outlet. There are also numerous other food outlets nearby.

If you are planning to take the Airport Limousine Bus from Kansai Airport, the bus will stop in front of the hotel as there is a designated stop there. From the airport, you would have to take the bus from Bus stop No. 7.

Overall, we would consider staying here again the next time we visit Osaka.

This hotel is located on top of the Osakauehonmachi train station, and only a 5 minutes walk from the subway station (both train and subway station are linked together underground). What's more, if you take the airport shuttle (route # 7) from Kansai, this is the first stop and it only takes 50 mins. to arrive, so the location of this hotel is really great. I took a taxi back from Dotonbori, the bill is just about 1000 yen.

The hotel is not quite up to a Sheraton standard, as a matter of fact, it is more like an express hotel, design and everything in the room is really basic. Breakfast buffet is quite OK. If you check in at this hotel with Sheraton in mind, you will be quite disappointed, but if you are expecting to stay in an express hotel, this hotel is a great choice. As the other hotels, there is no Wifi in the room, so everybody is sitting in the lobby with their iPad.

I gave this hotel 4 stars because it offered good service, the staff spoke English and were quite nice and helpful, the room was clean with an acceptable size for Japan (not large though), there was a press in the room, the minbar was OK and reasonably priced, the location was good, close to the convention center (Osaka International House) and a 20-min walk to Dotonbori (two subway stops), there were English TV channels in the room, and the breakfast was rich and fresh. I did not give the last start, because there was no wireless internet (LAN was free, but it is 2011!), and basically the hotel is not meant to be a five-star.