This hotel is a kind of luxury in Japanese mix with Western Style. It is so balance. Hotel is great as located on a great location, next to many Restaurants, Lofts shopping Mall, Shopping area where many young generation people are there. Modern and lively environment. Staff are very helpful and extend outstanding services even some could not communicate English well.
Overall it is superb!!!!

dont be fooled by the old fashioned lobby and decor- the rooms in the hotel are great. Giant beds, wonderful bathroom (with seperate bath and shower, a rarity in Japan). Close to downtown restaurants but still very quiet.
Very helpful staff, with great English.
No breakfast, as it was too expensive but there's a Starbucks in the buliding so I went there instead.

Nice view from 33rd floor. All the rooms locate upper than 24th floor.
Clean room and bathroom. Service is excellent.

We stayed here for 4 nights in March. The hotel was really wonderful, the staff very accommodating and professional. We were on level 33 with an amazing view of Osaka city (Uneda). The hotel room was absolutely huge by japanese standards, double doors led into the bathroom which was also huge, seriously, a separate shower, bath, a large vanity basin and a toilet, very special. the tv was a large lcd screen with. a marantz docking station for you mp3 player, we were able to plug our laptop into the tv and watch the movies we brought from home as we knew that the only english speaking tv station would be CNN. There was two lounge chairs and two normal dining chairs with a small table where you could sit and either work or eat some of the amazing sushi they sell at the Hanshin department store. We travel extensively and this would have to be about one of the best hotels we have stayed at, it was very quiet even though it was right next to a fire station (yes, you could hear the sirens but they didnt worry us or keep us awake). We had a large window with a great view and blockout curtains so you could sleep in if you wanted to. We wondered if we were the only visitors staying here because you never heard another single person (or even saw that many people in the lifts or the lobby).
The beds and one of the pillows is hard but we read others reviews and came prepared with our own travel pillows and had no problems, we had booked a superior twin and the price was amazing, very cheap for what we got. The room was very clean and the maids came daily and left the place spotless. They have a couple of cups, a big jug that could serve about 6 people with tea or coffee.
The department stores close by (Daimaru & Hanshin) have the most amazing food halls in their basements, they go for miles and you can purchase lovely cakes, biscuits, coffee, tea and sushi/sashimi to bring back to your hotel room, all very fresh and beautifully presented. There are lots of japanese restaurants close by and one in particular is called Ki-Chi-Ri which was on level 4 of a building - you couldnt see inside, you just caught a lift up and it was just lovely. Make sure you look for all the malls that are underground, they go for miles and miles, you could spend entire days not seeing the sun but exploring the many laneways. Also if you go the Umeda Sky building, go down to the basement and you will find the most quaint "street" with lots of little japanese restaurants, it looked just like an old japanese street only underground.