I stayed for one night only (business function), but still found this hotel experience remarkable. From the truly 'imperial' lobby to the very nicely furnished hotel rooms and the impeccable service: the Imperial Hotel Osaka lives up to it's grand name.
Hotel rooms can be quite small in Japan (even in luxury hotels), but the Imperial Hotel does not only offer very spacious rooms but also extremely good-sized bathrooms. The decor is somewhat more on the 'plush' side (it's the Imperial Hotel, right!), but the rooms do offer all necessary technical gizmos at top notch standard (flat screen tv/dvd system, broadband internet connection, room control panel on the night stands and high tech reading lights). The beds are comfortable and the rooms are very clean. Try to stay in a room with river view: if you are on a higher floor, the view on the river is simply breathtaking.
I also got to experience the lower lobby restaurant as well as in house catering services in one of the ball rooms overlooking the river. The food and service were impeccable. Due to an early flight out of Kansai airport, I had to order in room breakfast service (comes at a price!). The food came exactly the minute I had ordered it, and was of very high quality. Another plus is the friendliness of the staff (they go out of the way to explain the hotel room features to you, give recommendations for good restaurants and all are simply a delight to encounter. Imperial Hotel Osaka makes you feel welcome from check-in time to check-out.
The only slight downside is the location of the Imperial Hotel: it is quite far from the center of the city, and connections to the Kansai airport are a bit tricky (you need to take a taxi to the central Osaka bus terminal, then take an airport bus for reaching the airport, which took me around 90 minutes in total).
For a business stay, the Imperial Hotel is a delight to stay in and definitively one of the friendliest hotels I have encountered in Japan. If you like to stay in the middle of Osaka though, you might want to consider alternatives. If you don't mind taking your time with transportation and are looking for true luxury: then the Imperial Hotel should be your first choice in Osaka. Highly recommended!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC