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Swissotel Nankai Osaka – reviews, photos

4.0 of 5
1-60 Namba 5-chome, Chuo-ku, Osaka, Osaka Prefecture 542-0076, Japan
Hotel amenities
Special offer
20% off room rate
Swissotel Nankai Osaka
Ranked #14 of 255 hotels in Osaka
4.0 of 5 stars 465 Reviews
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465 reviews from our community

What travellers say about this hotel
  • Namba Station(21)
  • Train station(12)
  • Very good(12)
  • Hotel staff(9)
  • Department stores(9)
  • Friendly and helpful(6)
  • Free internet(6)
  • Buffet breakfast(6)
  • Great Place(5)
  • Subway line(4)
Traveller rating
    194
    212
    38
    13
    8
Only show reviews for Family (87) | Couples (144) | Business (71)
Date Rating
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Great in Many Ways”
5 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

My family and I stayed there for 4 nights. The location is perfect, just above the train station. Easy to get around as we are travelling with a 4 year old. We had an adjoining room which we requested. The bed was comfortable, the rooms modern and clean. Big enough for our luggage and shopping.

It was raining when we were there but it wasn't a problem as we could get to train station just by going down escalator. Also there is a covered walkway all the way to Dotombori. Just across the road and we are in shopping and food area. Lots of restaurants around. Also Takashimaya is just below the hotel. More shopping and food!

It will definitely be my choice the next time I'm in Osaka.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review
8 February 2012
Dear Guest, thank you very much that you have chosen Swissotel Nankai as your home away from home during your stay in Osaka and we are thrilled to hear that you have enjoyed your stay and that our hotel will be your choice again next time you visit Osaka. We are looking forward to have you and your family back at Swissotel Nankai Osaka.
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Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Almost Perfect”
5 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

I had an almost perfect stay. Great location, right on top of Takashimaya. No need to lug your luggage to the airport, the train going to Kansai Airport is just two flight of escalators away. Super comfortable Swiss Advantage Room with nespresso machine and a view to kill. Club lounge served delicious snacks all day. Loved the Japanese bath. Most importantly, the service staff were so wonderful. When I fell sick, the concierge staff made the effort to find an English speaking doctor and gave us detailed instructions how to get to the clinic. Really appreciated the care and concern. Well done ! I look forward to coming back soon. Check out more details here http://jetsotrips.blogspot.com/

Room Tip: Pay a little extra for newly renovated Swiss Advantage Rooms
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review
6 February 2012
Dear Guest, thank you very much for your wonderful review and we certainly hope that you feel better by now. We feel very proud of our product and colleagues and hopefully we can welcome you back to Swissotel Nankai during your next trip to Osaka again.
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Hong Kong, China
1 review
2 helpful votes 2 helpful votes
“wonderful hotel”
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

My child very like the guest room at Swissotel, really comfortable & relax in the room. .

Swissotel must be my first choose for next time.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review
1 February 2012
Dear Guest, thank you very much for your review and that you and your child like Swissotel Nankai Osaka and that you will stay with us again when you will travel back to Osaka. We are looking forward to welcome you again.
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Kuala Lumpur
Top Contributor
57 reviews 57 reviews
Reviews in 44 cities Reviews in 44 cities
36 helpful votes 36 helpful votes
“Good Location”
4 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

Spent a night at the hotel as I need to take a mid morning flight at Kansai Airport and didn't want to stay at hotels near the airport since there isn't much to do in Izumisano or Rinku Town. Swissotel Nankai is a good alternative since it sits directly on top of Nanba Station and the Rapid trains takes 35 minutes to reach Kansai Airport.
Hotel is well appointed with modern and spacious rooms (by Japan standards). The big plus is that you get to the ticket turnstile of the train station by going down just two set of escalator. Shopping is everywhere and Dotombori is just 15 minutes walk through a covered walkway with plenty of restaurants and shopping along the way.
This will be the hotel of my choice the next time I'm in Osaka.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review
22 January 2012
Dear Guest, thank you very much for making Swissotel Nankai your home away from home in Osaka and that you took the time to write this review and that we will be your hotel of choice next time you will return to Osaka. We looking forward to welcome you back to Swissotel Nankai Osaka.
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Manila, Philippines
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Perfect...just perfect.”
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

My wife and I decided to spend my birthday in Osaka and a golf buddy recommended the Swissotel Osaka. He said the Rapid train express from Kansai Airport stopped directly underneath the hotel. He said the location was perfect. He said the food was great. He said the shopping was even better with branded stores in Takashimaya to budget shops in Namba Mall. He said the hotel staff was always at his service...always trying to please.

He was absolutely right....spot on! Everything...I mean everything was great! My wife and I travel about 6 times a year...Asia to the USA and Europe. This is one trip we want to remember. We even got a day-tour to Kyoto thru the Concierge...all hassle free.

Oh, and did I mention the F&B Director found out it was my birthday and he sent us a delicious cake with fresh Japanese strawberries. This was the icing on the proverbial cake.

I dont normally write reviews. But this is one time I'd like to share with fellow travellers our wonderful experience at Swissotel Osaka. Special thanks to Kevin Furrer, the ever- attending F&B Director. We're already planning our return with our children.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Swissotel Nankai Osaka

  • Swissotel Nankai Hotel Osaka
  • Osaka Swissotel Nankai Hotel
Address: 1-60 Namba 5-chome, Chuo-ku, Osaka, Osaka Prefecture 542-0076, Japan
Price range (per night):* INR7,892 - 15,729

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