This family run ryokan came recommended by Japanese friends. From my first e-mail correspondence booking our stay, I knew we'd be well taken care of. They were prompt with their replies, and when we arrived the staff was very friendly and helpful. Our room was spacious (I was traveling with my husband and son), clean, and quiet. And we could adjust the room heating to our preferences (we were there in December 2011).
Our first day there, Akemi, piled the 3 of us into her car and drove us up to get permission to tour the Katsura Rikyu Imperial Villa. The gardens were breathtakingly beautiful and definitely a must see. But we probably wouldn't have gotten permission without her help. And she hosts the tea ceremony in the lobby during the day.
We opted for the Japanese breakfast plan and enjoyed all the selections (unusual and familiar). The food was delicious, the service was excellent, and you can chose a breakfast time that suits your plans. They are located within easy reach of the Kyoto Station, and are close to several train lines for sightseeing. Lots of interesting stuff within walking distance too.
Computers were available for guests in the lobby, with wi-fi for your smartphone.
When we go back to Kyoto, we'll be staying at Nishiyama Ryokan again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
25 January 2012
thank you for staying at nishiyama ryokan.
and we are happy to hear you.
and we try our best for all travelers.
and all our room are non smorking.
thank you in advance.
nishiyama ryokan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC