I spent two nights at Kinmata as part of a visit to Kyoto. It's expensive, but I was traveling alone (as an add-on to a business trip to Korea) and I wanted to be somewhere where I would really experience traditional Japan. Kinmata was all that and more -- I was the only westerner in the place and many Japanese guests were amazed to encounter an American there. I've traveled all over the world and I've never stayed anywhere more welcoming, friendly, and beautiful than Kinmata. The dinner I was served -- ten or so courses -- were absolutely mind-blowing. The innkeeper/chef and his wife are genuine artisans and take enormous pride in their inn and their way of life. But a ryokan is not for everyone, particularly not every westerner. First, after my first night on a traditional futon (despite a blissful soak in a hinoki wood tub), my back was pretty sore, which led to a comical interaction at a drug store where I told the pharmacist, while pointing at my back and grimacing, "ryokan... futon..." I got fixed up with ibuprofen and icy hot and all was well, but this might not be the best for older folks or people with bad backs. Second, if you aren't willing to spend a little time on the web, reading up on Japanese ryokan etiquette -- what to do with your shoes, how to treat tatami mats, how to wear a yukata -- then don't bother staying at a ryokan. Being a guest at a ryokan requires thought and effort and a willingness to blend in with a culture that's very different from your own. But if you are willing to read up a little, to learn a little polite Japanese, and to bow appropriately, you will be met 95% of the way by the gracious host and hostess at Kinmata.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC