I like this hotel very much and thought it was extremely good value for money! Though catering to many Japanese tour-groups, the service I received as an individual traveller was as good as that of a 4- to 5-star international hotel.
I booked a single room for 3 nights, 18-21 Jun 09, through the hotel website and was lucky to secure rates at 5300 JPY for weekdays and 5800 JPY for weekend (Sat rate is higher than that of other days). I think the rate was this low due to the H1N1 flu situation which saw a dip in tourist arrivals. Their check-in time was 1.00 pm (normally 3.00 pm at other hotels) but I was allowed to check in one hour earlier. If you need a non-smoking room or a room with internet access, do specify it in your booking. They provide a LAN cable for complimentary wired access.
My single room was furnished with a big single bed, comfortable pillow and covers, wardrobe, dressing table, TV, drawers, foldable luggage rack, high-quality cotton yukata, slippers, mini-bar with complimentary Japanese tea, toiletries, fresh towels, and the ubiquitous “bidet toilet” (that washes you up…). There was ample space in the room and washroom, compared to the closet-sized ones in the newer hotels closer to Kyoto Station.
Service was excellent – from front desk, housekeeping, restaurants, lobby shops, etc. The check-in was swift and professionally executed by Ms Suzuki, who spoke very good English. In fact, if you encounter any operational issues, she will be the right person to help you resolve them. The rest of the front desk staff seemed to speak English reasonably well. If you need help with housekeeping, talk to front desk who can then convey the message.
Breakfast was at 1850 JPY (that’s after 500 JPY discount) BUT… the spread was unbelievably good! If you like Japanese food as I do, go for it. There was a sufficient spread of Western food too but I did not bother to try it.
If you are travelling by train, the hotel is conveniently located a block away from Nijojo-mae station (3 stops from Kyoto Station on Karasuma line, then 1 stop from Karasuma Oike interchange on Tozai line, then take Exit 2 and turn right once out on the road).
If you are travelling by bus, there is a bus-stop (Nijojo-mae stop) on either side of the main road (Oike St) in front of the hotel. Nijo Castle is right across the hotel, while Kyoto Imperial Palace is not too far away and can be accessed on foot.
Arm yourself with a subway map and a bus navigation guide for your sightseeing. An all-day subway pass costs 600 JPY, an all-day bus pass costs 500 JPY, and an all-day subway/bus pass costs 1000 JPY.
I am very satisfied with everything offered by this hotel and will gladly stay there again!
