Great location, only 2 minutes away from JR station. Room was ok, small, clean as expected. Wished the hotel can be more friendly & helpful. No free internet like other hotel we stayed. Hotel also do not have international power adaptor for guest to loan.

We booked & paid for a twin room online, but upon checked in was told that we have to pay extra money in order to get the twin room. Was dissapointed as the website didn't stated such rules.

Friendly staff, small rooms, paper thin walls, but only there to sleep. Less than 5 mintues walk from kobe station, convenient to get to airport. Large lobby area with restaurant, internet, vending machines, telephones. Convenience store on first floor. Would stay here again.

We went to Kobe just to visit another city. I picked this hotel because I had remembered the chain from back when I was a travel agent. I was glad I picked it. The staff was friendly, the room was clean, the bed could have been softer (eh, my husband liked it though), but the pillows were great. The heater, for the end of the December, was both necessary and super warm. The bathroom was super tiny (but we are also super tall), but there was nice shampoo and body wash provided. The internet was fast and reliable. Also, there is a 7/11 right at the hotel, which is really convenient for cheap breakfasts, etc. We plan on staying here again next time we come to Kobe.

this was the biggest room we stayed in Japan (even had a couch), while being one of the cheapest places. This was great after some of tiny rooms we had stayed in elsewhere.

very clean and free of smoke (we were on the nonsmoking floor)

Great location near the train station and easy to find

only small negative was staff were not as friennly as some of the other hotels we stayed at, but still fine