Great hotel. Rooms big by Japanes standards. Hotel resteraunts a little pricey but what aren't. Many selections to eat within a short taxi or subway ride. "bullet train" only a couple minutes walk, used this to go to Kyoto for sight seeing. Will defintely stay here again.

Right next to train station ... Very convienient for business travellers . Book Executive level and use The lounge for business metings .. Very Nice place ...

I suggest you ignore the comments about the inconvenience of different lifts at this hotel. It is so minor as to be insignificant.
Our stay on the Club floors was almost flawless (excuse the pun!). Check in was good, the room a little small for my liking (more of that later), the Club lounge very efficient and welcoming for breakfast, afternoon tea and evening cocktails. We had selected a very competitive rate and the addition of the Club benefits made it excellent value for money.
The view from our floor 32 room was spectacular.
Now, the thinking behind my headline. The floor maps seem to show that rooms on the West side are larger than those on the East side (where we were). So, when booking or checking in see if there is a West facing room available.
Finally, a question to myself. We were here 5 nights. I am sure the average stay at this business orientated hotel is probably 2/2.5 nights. Knowing we were here for 5 nights I wonder why they didn't check us in to a West facing room allowing us the luxury of a little additional space for our extended stay.
However, my overiding memory of this hotel is of a comfortable, efficient, well staffed and good value for money establishment.

We stayed at the ANA Crowne Plaza, Kobe and found all staff to be quite friendly, efficient and very helpful. Unlike our dreadful experience at the Park Hyatt, Tokyo, the ANA Kobe is VERY welcoming to families and foreign tourists. The rooms were huge with outstanding views across Kobe city to the Inland Sea. The hotel is very convenient to Shin-Kobe station (Shinkansen) which is less than 100metres from the hotel via the covered walkway.

As we arrived in Kobe at 11:00am by Shinkansen we decided to leave our bags at the hotel until checkin (3:00pm) time whilst we explored Kobe. Without us asking, the lovely ANA staff offered us early checkin (no charge) at 11:00am as the room was available! Additionally
they offerred us an upgrade to a much bigger room for only Y3000 which we took.

We really enjoyed our stay at the ANA Crowne Plaza, Kobe and would definitely recommend it to others especially families and would stay again without second thought!