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Hiroshima Intelligent Hotel Grand – reviews, photos

3.5 of 5
1-4 Kyobashicho, Minami-ku, Hiroshima, Hiroshima Prefecture 732-0828, Japan
Hotel amenities
Hiroshima Intelligent Hotel Grand
Ranked #38 of 104 hotels in Hiroshima
3.5 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    4
    19
    9
    1
    3
Date Rating
London
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“The worst hotel I have ever had the misfortune to stay at - avoid at all costs.”
1 of 5 stars Reviewed 24 December 2009
1
person found this review helpful

We left booking our hotel in Hiroshima to the last minute and as a consequence didn't have the chance to check out Trip Advisor before we booked anything - I wished we had, although having just read some of the reviews on here saying the hotel is 'wonderful' I wonder if some of the others were staying in a different place to us?!

I would compare this hotel to Fawlty Towers, The rooms were really shabby, dated and not very clean, The bed was SO uncomfortable that I think we managed to get about 3 hours sleep at best. As other visitors have noted the plumbing is dodgy so everytime other residents have a shower/flush the toilet/wash their hands/brush their teeth (you get the idea) then you hear it! We asked for a non-smoking room but the room smelt like a mouldy ashtray.

We actually checked out at about 7am because we couldn't bear to be there any longer.
We stayed on the 6th Floor but I am struggling to recall the room number to tell you to avoid it! Hideous. Shame, as we loved Hiroshima.

We saw a hotel closer to the Peace Park, just off the main thoroughfare, called Hotel Active which looked great. My recommendation would be to stay at Hotel Active and give this hotel a very wide berth!

  • Stayed December 2009, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask LondonKirsty about Hiroshima Intelligent Hotel Grand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
1 review
“Friendly service but plumbing seems old”
4 of 5 stars Reviewed 25 August 2009

We stayed here in a Japanese style room (4 + 8 tatami mats) since there were 4 of us. I had difficulty sleeping because you could hear water running throughout the room whenever other guests would use the restroom. The first night the bathtub water seeped out the floor and the next night the toilet got clogged. I didn't make it a big deal because the staff who came to fix it were so sincere and apologetic. The location is great: you can see the hotel from Hiroshima Station. The Hiroden (street car) stop is also close by. For meals, just walk up towards the Station where there are several restaurants and shopping arcades. There are also 2 terminals in the lobby where you can check email or use the internet for free.

  • Stayed August 2009, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lilychan about Hiroshima Intelligent Hotel Grand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Close to the station, very comfy.”
4 of 5 stars Reviewed 7 August 2009
1
person found this review helpful

It was very grand in the entrance. The rooms were a little older but clean and good.
The breakfast was very good with a buffet and ots of variety of Japanese and continental.
It was easy to get to the centre of the town on the street cars which were at the end of the road.
Very close to the station, we jumped in a taxi and basically got driven across the road and over the river!
We had a 2 day travel ticket in with our stay which made travel very easy and this included to the island of Miyajima. If you are travelling on a japanese rail Pass then travel can be made to the island using the main JR station and also the JR ferry, a much quicker option. By street car it took over an hour and a half to Miyajima.
In the centre there are high rise blocks thaat have great small bar type restaurants. There are many to choose from on the same floor so just choose one that is full, preferably of Japanese!
The internet was 1000Yen for as long as you needed, rather expensive to send an email, needless to say we didn't that day!

  • Stayed July 2009, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask HelenmacCheltenham about Hiroshima Intelligent Hotel Grand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bloom9
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Lobby is great, but rooms were a little disappointing”
3 of 5 stars Reviewed 19 May 2009
1
person found this review helpful

I stayed at this hotel for 3 nights with my partner. Very close to train station which was great, but still a reasonable walking distance to main attractions and shopping. The staff were friendly and able to give us a fantastic map of the local area. The lobby was very grand however the staff were only able to provide us with a smoking room despite being non-smokers and having booked months in advance. The room was very old fashioned compared with other hotels we stayed at in japan. the carpet felt dirty under my bare feet and the room stank of smoke (and the window was unable to be opened). we bought an airfreshner for our room but the smell made us want to spend as little time as possible here. The tv was a large old fashioned one compared with the flat screens all other similar priced hotels had offered us and we felt that the air conditioning did not work very well. This was my least favourite place I stayed whilst in Japan. Free internet was a plus though.
Miyajima was my favourite day trip whilst in HIroshima (my favourite place in all of japan) and both my partner and I wished we had stayed on this island at least one night!

  • Stayed April 2009, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask bloom9 about Hiroshima Intelligent Hotel Grand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
An Agoda Traveller
“Very nice Hotel”
4 of 5 stars Reviewed 5 January 2009
1
person found this review helpful

  • Liked
  • Tips/Secrets
  • Stayed January 2009
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Additional Information about Hiroshima Intelligent Hotel Grand

1-4 Kyobashicho, Minami-ku, Hiroshima, Hiroshima Prefecture 732-0828, Japan
Price range (per night):* INR4,446 - 10,004

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