I can't speak highly enough of the staff! The woman who handled our check-in spoke perfect English and couldn't be nicer, she really went out of her way to help us. We arrived too early for check-in and the room hadn't been prepared, so she called for our room to be prepared early and even took our bags up to the room so that we wouldn't have to lug them around with us while we waited.
The location is perfect! Quite central, easy access to the tram lines, The Genbaku Dome and Peace Memorial Museum is walking distance, as is Hiroshima Castle. You can even get to Miyajima easily from the boat tour that leaves from the Peace Park.
The rooms were quite large by Japanese standards and the decor was modern and well kept. The cafe and restaurants in the hotel were convenient too.
The only negative thing I have to say is that the surfaces weren't cleaned during the daily cleaning and were therefore dusty by the end of our stay. But this was no biggy.
- Mitsui Garden Hiroshima
