This is a comfortable western style hotel that's ideally located for tourists. Hiroshima isn't a big city so most attractions are within walking distance or a short tram ride away. The Peace Memorial Park is right across the river two blocks away from the hotel, it took me like 5 minutes walk. The museum was moving and worth a visit. And then from there to the bombed building site was a further 10 minutes of leisurely walk. Not far from there is also the shopping streets with covered walkway. Location wise, for a tourist, it can't be beat.

One of the front desk ladies was excellent. She basically checked me in and later when I enquired at the concierge, she walked over from the reception to offer help her colleague. Her English is impeccable and she should be commended (unfortunately I didn't get her name). She was anticipatory without being obstrusive and courteous in that typical Japanese way. She did enhance on what would be an ordinary stay.

Room wise, it is nice and snug. No complaints there. They even have some aromatherapy service to help you sleep. I did ask for one out of curiosity, it's basically some choice of oil dropped on a clay diffuser. The eye mask was a novelty, it heats up when worn but was too much for me, felt like a sauna for my eyes, lol.

Stayed at this hotel 2 nights end November/start December.

As many others have confirmed, take the number 1 tram (street car) if coming from hiroshima, not covered by JR pass but small fee 150 yen per person and it is about 15 minutes (going very slow) exit close to the peace park. From the stop, go up the street a little and turn left (2minutes walk, easy to find.

Check in was smooth, the desk staff don't charge your credit card until after your stay. Our bags were taken up to our rooms (complimentary). We had a good advance rate deal on the hotel website - 2 standard twin rooms nonsmoking for 2 nights approx130aud/rm/nt.
Rooms were spacious, comfortable, clean and fine for the rate but not really updated - (these *were* standard rooms). We had fun (xmas carols station) with a old but really fun radio stand maybe back from when the hotel was built in mid 1970s. The pillows and mattress were actually very good, soft and comfy (many other hotels had pillows with wheat).

The rooms also had a modern TV, bar fridge, large desk, the amenities were fine, PJ's, tea & slippers were included. The bathroom was ok but the bathtub/shower combo might be a bit hard for older guests to get in or out. Loved the fog free mirror. Toilet was clean and warm (modern style). Complimentary newspaper in English hanging on your door handle in the morning.

2 Internet terminals & photocopier in a business room across from reception (follow passage behind clothes shop) and swipe card to get in - was about 150 yen for 10 mins charged on account. Did not have breakfast at hotel (you can though). We just bought yoghurt and bananas at 7/11. Staff were fantastic and very helpful with precise written instructions on how to go to Miyajima island from hotel (if you do get a chance to visit it is highly recommended, very peaceful).

Location wise this hotel was excellent- a 5 minute walk to the peace park & memorial, 7/11 and family mart were just around the corner. Shopping street/restaurants about 10 mins walk, department stores about 20 minutes walk. Remember there are also shops underneath the main streets - I was continually amazed by Japan's use of space. Christmas decorations illuminated the street outside and it was very pretty! For a comfortable friendly stay in a central location, my rating is 4.3/5 for this hotel.

We booked this hotel for its situation and that was the best thing about it. The room was large but the decor was dated. We booked a non smoking room on an allegedly non smoking floor but the room stunk of smoke. The toiletries were presented in large multi-use containers. Worst of all was the Japanese breakfast. The room was lovely with a view of a delightful Japanese garden. The breakfast was lukewarm and tasteless- not the fresh flavoursome food we had come to expect in Japan and the teacup had a large crack. The hotel wasn't cheap but served its purpose. We were glad we only stayed one night.

Excellent location, beautiful room. The biggest room we had in 2 weeks in Japan, nice bathroom, sparkling clean. Flat screen TV is huge, bed is the most comfortable we have ever had in Japan (i.e. not hard as a board). 10 min walk to Peace Park and also to hundreds of restaurants and shopping arcades. Okonomiyaki mura is nearby. Took the tram to the JR station, then 25 minutes to Miyajima ferry to Itsukushima. There is a Lawson next door, and 7-11 on the same block around the corner for snacks. Comes in handy when you want to avoid the high prices of the minibar and hotel bar. Didn't eat at any of the restaurants, but the downstairs buffet/coffee shop was always crowded. Taxi from JR station cost about 1400 yen, trams cost 180 yen (a bit pricey compared to Nagasaki and Kagoshima). If you have luggage,opt for the taxi. I would definitely stay in this hotel on future trips to the area. (Also went for a day trip to Kurashiki, which was only about 30 minutes away). Highly recommended for travelers to Japan if you are looking for an upscale Western hotel.