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Renaissance Sapporo Hotel – reviews, photos

4.0 of 5
1-1 Toyohira 4-Jo 1-Chome, Toyohira-ku, Sapporo, Hokkaido 062-0904, Japan
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Renaissance Sapporo Hotel
Renaissance Sapporo Hotel
Renaissance Sapporo Hotel
Renaissance Sapporo Hotel
Renaissance Sapporo Hotel
Renaissance Sapporo Hotel
Ranked #41 of 144 hotels in Sapporo
4.0 of 5 stars 99 Reviews
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99 reviews from our community

    Trip type
Traveller rating
    28
    48
    18
    3
    2
Date Rating
Tokyo
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Sad decline - shows what can happen to other hotels after staff cuts, no renovation, poor management affect a property”
2 of 5 stars Reviewed 16 October 2011
1
person found this review helpful

Booked via japanican.com, the JTB English website that has produced some excellent hotel deals in the last few years. In this case, could not get accurate information and there was misinformation about hotel shuttle bus to Sapporo station - they had cut the service, had to pay extra for breakfast, misrepresented that there is a swimming pool- there is, but hidden charge to use it, misrepresented whether there is Japanese public bath - there is, but no staff. Chinese Restaurant was good but very overpriced and closed early and had to have dessert sent to room. Room expensive compared to hotels near station, view of building next door though I told them I am Marriott Rewards member. Overall, a loser!

  • Stayed October 2011
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Tokyopro about Renaissance Sapporo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiev
Senior Contributor
32 reviews 32 reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“Great location, great service”
5 of 5 stars Reviewed 30 November 2010
1
person found this review helpful

The hotel left up to our every single expectation. The location was very good for quiet stay. The rooms were basic, but well kept and clean. There is free wi-fi in the lobby and in rooms.

The hotel has a free shuttle bus/guided tour around the city which is also conducted in English. Booking for it are recommended, but given that most visitors to Sapporo are Chinese and Koreans, it was not an issues to get an English-speaking guide.

In the evening, I tried the traditional onsen-Japanese sauna at the hotel. The staff explained the rules about its usage very in detail and very professionally.

Very nice hotel for a short stay

  • Stayed October 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MariyaUA about Renaissance Sapporo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Spacious rooms”
5 of 5 stars Reviewed 30 March 2010
2
people found this review helpful

I tend to use hotels from the Marriorr chain whenever possible. This one is on par with other Renaissance properties. Although the exterior may look boring, the interior is very classy.

I arrived late at night and didn't know where the shuttle stop was (north exit by the way), so I got a taxi to the hotel. It was snowing hard but no problem getting to hotel. 1250 yen total. Note: bring the name or address of hotel written in Japanese since taxi drivers in Sapporo don't really understand English. I recommend goggling for 'Renaissance Sapporo" and printing the main page of the hotel (not the one from marriott.com!)

There is a convenience store four blocks away (about 7 min walk) and a post office with an ATM machine that accepts international credit card. Note not all ATM machines in Japan accept international credit cards, especially those located on convenience stores. Ask for a map at reception.

Shuttle is alright. There is no space for luggage, so passengers just bring them on board, occupying the space that could be used by other passengers. It takes about 36 minutes from hotel to JR station despite being a short distance. It does stop at several places on the way, what increases the travel time. So, make sure you factor that in you planning.

There are two executive floors and an executive lounge. No wifi at the lounge or rooms, just wired connection (free by the way).

Breakfast was included and excellent at the Californian Restaurant. There is also a chinese restaurant (which also serves Dim Sun), but I didn't try it. I preferred to buy pre-packaged food and beverage at the local convenience store. Much, much cheaper than dining at the hotel.

Stayed March 2010, travelled solo
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Ask fmune about Renaissance Sapporo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Senior Contributor
31 reviews 31 reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
“Comfortable hotel - large rooms”
5 of 5 stars Reviewed 11 February 2010

Comfortable hotel just across the river from Sususkino. The hotel shuttle bus runs infrequently so it's important to factor in either the bus (from outside the hotel), taxis or the subway (about a 5 minute walk) into travel plans. Staff tried to help, but our Japanese and some staff's English was limited. Great toboggan hill down to the riverbank nearby!

Like most hotels, paid access to indoor swimming pool.

Comfortable stay for our family - would recommend to others.

  • Stayed February 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sariban about Renaissance Sapporo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“One of the best conference hotels I've stayed in”
5 of 5 stars Reviewed 11 October 2009

I attended an international technical conference that was held in the Sapporo Renaissance Hotel this past week. I had heard good things about the hotel from this site prior to arriving there - but I was blown-away by the rooms and service of the hotel. The rooms were quite spacious - even by American standards - luxurious full size bath, large bed, nice sitting area with a desk. And the staff worked very hard to satisfy your every need - even if their english was limited. I had a great time!

Yes - it was a walk to the downtown area and restaurants - but only about 15 mins worth. And the walk felt quite safe.

One note of caution - costs of food and liquor in the hotel are very high (as compared to what you can find downtown). A single beer can easily set you back $16 (US) or so. We found a "500" yen bar downtown. All drinks there were roughly $5.50 US. - Well worth the walk.

Also while they had a health club and pool - that too was expensive to use (on order of > $20 US for a single usage - even for just the pool).

I would definitely stay there again if I were visiting Sapporo.

  • Stayed October 2009, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Renaissance Sapporo Hotel

  • Renaissance Sapporo
  • Sapporo Renaissance
Address: 1-1 Toyohira 4-Jo 1-Chome, Toyohira-ku, Sapporo, Hokkaido 062-0904, Japan
Price range (per night):* INR6,298 - 27,419

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