I was traveling to Hangzhou for a holiday and just wanted a clean hotel to rest and relax as I would be out sightseeing all day. The photos from the hotel website gave me an impression that this would be a clean and fuss free hotel. The service was very average and the rooms did not have really good sound proofing. I can hear people talking along the hallway and room next door. The toilet was not clean. The bathroom was moldy and a big let down. The buffet breakfast was average and so was the internet in my room. It worked once when I arrived and the rest of my trip the internet did not work. I called the front desk for assistance but they were not very helpful at all. The location of the hotel is great. Its walking distance to Xihu and that place alone would take a good day or two to explore. It is also 5 minutes walk to WushanLu night market and there are plenty of eating places around. Overall I would say this is a great hotel if they improved their service and cleanliness. The location is spot on too bad the other factors made it a average hotel...
- Ssaw Hotel Hangzhou
