Some parts of the hotel and the rooms could use a bit of refurbishing, but with its great location, you wouldn't really mind - especially with its affordable rates.

It's walking distance from malls and West Lake. It's near Grandma's Kitchen, a very popular restaurant that you definitely shouldn't miss!

They barely can understand or speak English, but at least one from the staff can. I advise you to get a business card with the hotel name and address in Chinese so cab drivers won't be confused, especially with many other SSAW hotels in Hangzhou.

After a slightly chaotic check in, our air-conditioned rooms were a welcome respite from the August humidity in Hangzhou. The location is very good - near to some good restaurants (try the Red Lantern and North-West Family around the corner), the night market, and the lake.
We went for some hiking in the nearby tea plantations - the breakfast provided a good start to the day. A generous (and Western - friendly) buffet; with cereal, toast, pastries fruit, juices, eggs, Chinese breakfast options, yogurts, etc. Good showers with decent pressure and hot water. And even 2 English TV channels - HBO and BBC. Overall, a good value and comfortable stay.

if i ever went to hangzhou again, i would choose this hotel. i speak mandarin so it was relatively easy enough to get around by public transport (bus). so this helps. and though i was staying for only a night, they upgraded me. so maybe my review is a bit biased there - i'll never know what the original room is like (i chose the cheapest room possible).

My son and I stayed for 1 night in this hotel.

There might be some confusion with the name. It is not called Four Seasons Hotel. It is called Spring Summer Autumn Winter Hotel, or shortened as Seasons Hotel. Its front sign says SSAW Hotel.

It is very conveniently located on a main thoroughfare 5-10 minuted walk from West Lake, which is the main attraction in Hangzhou. It is a short walk to some convenience stores, restaurants and other eating places.

First of all the front desk staff we very efficient, helpful, and they speak English (at least the ones we hard speak). They went out of their way to show us the room to see if we like it before they booked it for us. They did their best to answer our queries and gave us a nice map of the city. Although the street is noisy with traffic, it is a nice area with lots of trees.

The room is big and nicely decorated in the Zen style. The bed is very big, plus there is a large sofa that doubles as an extra bed. The console table is wide. There is good internet connection. The air-con worked very well and it has an easy-to-use control panel. The TV, although, still the tube type, is large and fairly clear, with several English channels.

The bathroom is large and. The room and bathroom, as well as the entire hotel, is very clean.

At $65.00 per night, even without breakfast, it is a very good deal for such a nice hotel with a large, clean, nicely appointed room and bathroom. I would definitely stay in this hotel when I return to Hangzhou in the future.