I have stayed at this hotel four times over the past two years. The rooms are well appointed, in good condition and well presented. The staff are reasonably helpful although English is not strong. Food is Chinese with a little western and of basic quality.
On this trip, I found my aircon not working the first morning. I asked for it to be fixed but when it wasn't, I was told it was turned off because it was cool outside. Now it was cool outside but the room was decidedly stuffy and warm. I told them I had paid for an a/c room, they offered a fan! They informed me the a/c would be turned on at 6.00pm (which didn't happen).
At 4.30 the next morning, I was so hot I opened the window (the noise had abated), only to find mosquitoes attacking me (20th floor notwithstanding).
The other disappointing issue is the RMB30/day charge for 10mb/sec internet. So slow tonight, I couldn't complete my work. Most hotels at the moment are providing 100mb/sec free.
I still hink it is good value for money but I'm a little peaved this time and won't return.
