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Culture Plaza Hotel Zhejiang – reviews, photos

3.5 of 5
No.38 Wen'er Road, Xihu District, Hangzhou 310012, China
Hotel amenities
Culture Plaza Hotel Zhejiang
Ranked #99 of 1,333 hotels in Hangzhou
4.0 of 5 stars 107 Reviews
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107 reviews from our community

    Trip type
Traveller rating
    18
    71
    18
    0
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Date Rating
Melbourne
1 review
“Generally a good hotel, let down by a few crazy issues”
3 of 5 stars Reviewed 21 May 2009

I have stayed at this hotel four times over the past two years. The rooms are well appointed, in good condition and well presented. The staff are reasonably helpful although English is not strong. Food is Chinese with a little western and of basic quality.

On this trip, I found my aircon not working the first morning. I asked for it to be fixed but when it wasn't, I was told it was turned off because it was cool outside. Now it was cool outside but the room was decidedly stuffy and warm. I told them I had paid for an a/c room, they offered a fan! They informed me the a/c would be turned on at 6.00pm (which didn't happen).

At 4.30 the next morning, I was so hot I opened the window (the noise had abated), only to find mosquitoes attacking me (20th floor notwithstanding).

The other disappointing issue is the RMB30/day charge for 10mb/sec internet. So slow tonight, I couldn't complete my work. Most hotels at the moment are providing 100mb/sec free.

I still hink it is good value for money but I'm a little peaved this time and won't return.

  • Stayed May 2009, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Ruslee about Culture Plaza Hotel Zhejiang
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Singapore
Top Contributor
218 reviews 218 reviews
Reviews in 43 cities Reviews in 43 cities
132 helpful votes 132 helpful votes
“An above average hotel...”
4 of 5 stars Reviewed 29 October 2008

The hotel lobby is pretty simple with the reception designed like a library. The breakfast is ok and the rooms itself is pretty standard. Though i would say that the room is pretty clean. The breakfast is pretty standard.

  • Liked — Simple design and clean rooms and toilets...
  • Disliked — Nothing
  • Stayed October 2008, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask alanyeo76 about Culture Plaza Hotel Zhejiang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Highland, IL
Senior Contributor
27 reviews 27 reviews
Reviews in 24 cities Reviews in 24 cities
55 helpful votes 55 helpful votes
“Very nice business hotel with large bookstore on first floor”
4 of 5 stars Reviewed 24 April 2007
2
people found this review helpful

Very nice business hotel with large bookstore on first floor. Booked into hotel as part of a China Focus tour. Room was very nice--down pillows, umbrella, flashlight, big bathroom. In room internet 30/yuan/day. In more of residental area. Lots of traffic in area (and parking area) Several people in our group had billing problems with this hotel--though my incidentals bill was fine (room was included in tour)

  • Stayed April 2007
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask BowtieJohn about Culture Plaza Hotel Zhejiang
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Hong Kong
Contributor
14 reviews 14 reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
“Decent Business Hotel”
4 of 5 stars Reviewed 24 July 2006
4
people found this review helpful

I have stayed at this hotel twice now during my business travels, the most recently being in July.

It is a modern hotel conveniently located in the central commercial and business district of Hangzhou. Overall impressions upon check in were good. The lobby is small but modern and clean. The staff were friendly, efficient and had a decent command of english. Interestingly enough this hotel is owned by a large bookstore company so there are collections of books everywhere - even in your room (available to buy if you take a liking to any of them).

The room itself was decorated to a reasonable 4 star standard. All the usual amenties like coffee, tea etc etc were available. The TV had the usual selection of english language programs (including HBO and BBC NEWS) and Internet access was available for 30 RMB / night (no wireless). The bed was firm but comfortable enough with a nice selection of pillows. The bathroom was nothing special but everything worked. One word of caution - all the King size rooms are smoking and although I had no problems with this on my last stay, on my first visit there was a slight lingering smell of smoke in the room and on the furnishings (nothing too serious but I'm sure it would put some ppl off).

Breakfast was the usual buffet selection - largely focused on Chinese options but you could find the usual western fruit, toast, eggs, bacon etc etc if you looked for them. Again, nothing special but enough to get you started for the day. Breakfast was included in my room rate which was very reasonable for 380 RMB / night (corporate discount).

Wake-up calls, check out and fetching a taxi were handled without fuss. All in all this is a very reasonable business hotel and I wouldn't hesitate to stay here again.

  • Liked — Location, Cleanliness, Value
  • Disliked — Luck of the draw regarding smoking vs non-smoking rooms
  • Stayed June 2006, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask JMBF about Culture Plaza Hotel Zhejiang
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A DaoDao Member
“四星酒店很一般”
3 of 5 stars Reviewed 19 September 2011
Google Translation

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Additional Information about Culture Plaza Hotel Zhejiang

No.38 Wen'er Road, Xihu District, Hangzhou 310012, China
Price range (per night):* INR2,675 - 4,235

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