The Grand Metropark in Hanghzhou is a bright and friendly, comfortable hotel. It is a quarter's walk away from the beautiful West Lake of Hangzhou, situated very central. No problems to find taxis, they stop in front of the hotel’s main door. You just need to ask the concierge to write / or explain in Chinese where you want to go, otherwise there is no way to communicate with the driver. The reception is very helpful. The breakfast and food & beverage service must be great if you like Chinese food, if you prefer Western food I would rank it average.
The only negative point is the sports and recreation service. There is a pool on the roof top but it is totally neglegted as well as the fitness center. An employee is literally sleeping up there and that is really all he does. No service, no possiblity to enjoy yourself up there. The water quality must at least be all right since I didn't suffer from any allergic disease after swimming there.

We stayed here on a guided tour of China for one night. The hotel is nice although I can't speak much about the area as we were in and out pretty quickly. The room was comfortable although the bed was very hard. I normally prefer a hard mattress but in this instance I was somewhat uncomfortable.

The breakfast buffet was good and the hotel was clean and in good condition. Nothing too extraordinary but nothing to seriously complain about. For what we needed it served its purpose.

Hi, my wife and I just spent Tomb Cleaning weekend in HangZhou. The hotel is close to the West Lake - about 3 blocks away. That is the only positive. The rooms are so-so. The breakfast buffet is also so-so. Check-in was absolute chaos -- not organized at all. No English speaking TV stations - none (except for CCTV#). No AC! The bed was as hard as a saltine cracker - no Westin or Sofitel that's for sure. The concierge spoke no or little English. The price of room maybe ok, but if you are use to Western standards, stay away from this hotel. PS. Be careful with opening the windows if you have a baby or small child. An accident waiting to happen!

Stayed here for two nights in November 2008!

It's not a bad hotel, although it has classic / old furniture, but overall was clean!

A super large bed, and very confortable, free internet and the location too, make this hotel a good choice!

Negative aspects: very small bathroom, and the staff which was very young and abusive! They wanted tips at all costs! Happened to me two times with different employees!

But yes, I would definitely stay here again!