My wife and I stayed here in April 2011 whilst making a quick trip back to our old home. The hotel is quite new and the rooms were very clean. All the staff we met were very helpful and friendly. I especially liked the details in the room like the little goldfish. The location of the hotel isn't bad. It is not extremely close to the biggest tourism spots and would be a 40 minute walk to the West Lake from here (depeding on your pace). As with anywhere in HZ getting a taxi can be tricky, although we did manage every morning even when pouring with rain. Just allow yourselves 30 mins to find one and you will be fine.

The price for the condition of the room was very good, for effectively £10 a night more it is far superior than Motel 168s in the city which have quickly become tired-looking and dirty.

As long as being somewhat in the North is not an issue, I'd highly recommend this hotel.

I must saying for $ 40 for two.
Super hotel with good ideas.
Clean, friendly staff. My passport was copied each page - WHY?
I had the Four Season one night before the room was twice as large as the Orange room but 15 times more expensive. WIFI slow, but wired super speed
The "breakfast" here see figure was included in the price.
A small fish in the room.
Something to think (magic cube).
I will come again

We stayed 2nights during pre-CNY 2011. Rate was relatively(RM220 for a twin) cheap compared to other chain htl in China. Our room lightings & room design is contemporary, suitable for young couples; aromatic bath salt& condom are provided as well. We simply loved the TV channels, great selections! The corridor was too narrow-if there's a trolley parked somewhere,you'll have to squeeze against the wall! We had a view DIRECTLY facing THE Westlake, truely breathtaking!
Reception & housekeeping staff are very helpful &courteous throughout our stay. Location was rather convenient to grab a cab & dinner. Plenty of hip & trendy rest along the mainstreet, after 10mins walk, you will come upon some bars & nightclub, most of the bands sang English numbers pretty well, beers are cheap! The restaurant on the lobby provides a wide selection of dishes for buffet dinner, too bad it's already full by reservation, the 2nd night a notice on the entrance read" we are now closed for CNY holiday"!
There's a massage parlour nextdoor, however non of the staff knew about the operation time, we then find out the saloon actually offer 20% disc.for all in-house guest!

The reason we booked this hotel was due to reviews on TA and we were not disappointed - in fact overwhelmed by the friendliness and hospitality that we received at this hotel.

The room is more than basic, with a very comfy bed, well-furnished bathroom and functional and elegant design. The corridors are very funky and different from the usual mundane yellow or pastel colours of most hotels.

The staff spoke very good English (not that we really needed it) and were always very willing to help - WITH a smile, which is a rarity in China. When we came back late one night, and asked them about breakfast the next morning - the reception staff actually even voluntered the fact that they can deliver our breakfast to our room - free of charge! Breakfast in bed...what more can one ask for!?

When we left, the hotel manager sent us right to the taxi door - like we were VIPS. Very sweet.

All in all, we would definitely recommend this hotel and we look forward to staying in other Orange hotel. The only disadvantage of this hotel is its location - which is not very close to the lake and one would have to endure the crazy traffic of Hangzhou to get to the more touristic sites. We didnt have time to explore Moganshan itself - but read that it's good.