We stayed at the Kunming Hotel for four days. The travel agent that booked it, said it was the best four star hotel in Kunming and was very excited about the property. We were not as impressed, but it was satisfactory, but maybe would be more appropriately described as a 2 or 3 star Chinese hotel, not up to Western standards of English.
Our room was a good size and had working cable with one English channel. The free breakfast was decent, with some non-Chinese offerings.
The biggest challenge was finding a map in English or any tourist help finding locations or booking travel or transport. For that, we were told to go across the street to the Holiday Inn, which happened to have closed 2 years ago!
I bet this hotel is better for Chinese speaking guests.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC