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Dianchi Garden Hotel & Spa – reviews, photos

No.1316 Dianchi Road, Xishan District, Kunming 650228, China
Hotel amenities
Dianchi Garden Hotel & Spa
Dianchi Garden Hotel & Spa
Dianchi Garden Hotel & Spa
Dianchi Garden Hotel & Spa
Dianchi Garden Hotel & Spa
Dianchi Garden Hotel & Spa
Ranked #5 of 496 hotels in Kunming
4.0 of 5 stars 118 Reviews
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118 reviews from our community

    Trip type
Traveller rating
    36
    65
    14
    1
    2
Date Rating
Suzhou
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“great envirnoment, poorly run”
3 of 5 stars Reviewed 7 May 2010

On the up-side, the hotel is set in a very nice environment with view over great gardens and a lake from all the rooms. A lot of green..., very nice!
There are many down-sides though, for non-mandarin speakers life is pretty difficult as only few of the staffs speak english. Staff is absolutely non-effective and slow, don't count on them for anything.
We first had booked an appartment style room which was a total rip-off at 900 CNY per night, I think as the hotel is very big and probably almost never full they have stopped maintening these rooms which look very old, ill maintained and ill.equipped -> to avoid in any case.
We then moved to standard rooms at 300 CNY per night each, which were then reasonable value.
There is a swimming pool but it is in bad repair and the color of the water doesn't inspire a lot of trust. Although the childen love going to the swimming-pool we only went once and then preferred to stay away from it.

  • Stayed May 2010, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kunming, China
Senior Contributor
26 reviews 26 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Has potential - but needs some work”
3 of 5 stars Reviewed 19 February 2010
1
person found this review helpful

We were directed to this hotel by a relative who has a friend working there. Naturally we got a good rate and were already checked in before our arrival.
This hotel may have seen some better days. It is a low rise structure with many buildings that sprawl out across the grounds. It was a 5 minute walk through a maze from the lobby to our room. Seen from a distance the building is elegant, built in a colonial style. Up close the paint is peeling in places.

We had a suite, which was quite large. The bathroom needed to be renovated! Tiles were old and stained with mildew. Bath towels were originally white but are now warn and greyish.

There was a kitchen area with a refrigerator and lots of cupboard, plus a kettle, cups and glasses, and a sink of course. Other than that it was non-functional. Dust was everywhere. It looked like the maids only made the bed and changed the bathroom linens, which we didn't use.
Breakfast was available in two areas. One was signed as being 'Western Style' but the food was identical to the other. Both were buffet service, with hot food that was often cold, tables not cleaned when guests left, and food / coffee containers not kept full. Unfortunately other restaurants require a car or bus trip.
Internet is available, but it's not free. The final straw for us was the distance from the city. This location may be good for vacation or business meetings, but not if you need to be in the city everyday.

  • Stayed February 2010, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kobe, Japan
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“大きなリゾートホテル”
3 of 5 stars Reviewed 19 April 2012
1
person found this review helpful
Google Translation

  • Stayed April 2012, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask nadnadaky about Dianchi Garden Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A DaoDao Member
“滇池边的舒适酒店”
5 of 5 stars Reviewed 28 March 2012
Google Translation

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A DaoDao Member
“环境很好,房间硬件一般”
4 of 5 stars Reviewed 12 October 2011
Google Translation

  • Stayed June 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Additional Information about Dianchi Garden Hotel & Spa

No.1316 Dianchi Road, Xishan District, Kunming 650228, China
Price range (per night):* INR6,409 - 7,245

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