We agree with the previous commentator. We also thought it would be a nice hotel with all amenities. The pool has been under 'construction' for 7 years now, it does not exist. That is a blatant lie. Also, we were told there are 3 restaurants in the hotel, a tennis court, and a BBQ place on the roof. There is only one restaurant which is mediocre and overpriced. Coming from a western country it is surprising that a hotel lies so blatantly to customers. In Europe the customers would refuse to pay. In China, clearly different rules apply.
The location is also not good, you need a taxi which is sometimes hard to get. One taxi driver even refused to drive us to town because it was not a long enough trip for him.
We tried room service, but everything shuts down after 10pm.
You are much better off staying in the old town (within the city walls), that's where the restaurants and shops are, and the tourist sites.
- Comfort Suites Xi An
- Xi An Comfort Suites
