We had a misfortune of been stuck with this hotel when we recently visited Xi'an to see the Terra-cotta warriors. The rooms are below average, amenities poor, carpet unheigenic and choice for food and internet connection limited.

One evening was bad enough experience for us.

If you can't speak chinese, be a thousand miles away from this place!

Went to Xian, not expecting a lot but was duly surprised by the standard of the hotel. Believed that they have renovated the property recently, so it is clean and new. Breakfast was another surprise though the staff don't speak English. Their supervisor does, so it was a great help

All in all, my worse impression was right in this city. There was a lot of cab touting and everyone sounds like they want to fleece you when it come to transport. Hence it is important to stay in Xi'an you should try to get a hotel within walking distance to major places.

The room a deluxe suite was acceptable clean but bed was exactly like how the emperors and empress used to sleep on.. hard as stone. We had a bad experience on our last day where they have heater problem and hence no hot water for bathing. Not good because they were not at all apologetic. Otherwise the room was acceptable and I wont complain because we paid a good deal on C trip for the stay. Breakfast was chinese fare and even we being Chinese was not totally accustomed to all the taste.

We hire a cab using the lobby's tour agency and it was really bad. Their driver took us to some lousy place and insist we used this lady for our guided tour in terracotta who rushed us through the exhibits despite our constant pleas. My hubby was really pissed with the recommendation.

Upside is this place full of touts hence having a hotel nearby to the city is great. We probably took only 15 mins to the Muslim Quaters, Bell Tower and restaurants/shops. There is also a night market along the shopping street that open at about 4pm and close at 10pm selling all sorts. However I wont recommend caucasians who is bad with maps to take this hotel. You can literally asked no one for directions and I guided an elderly couple who took me to be some tout when I offered to show them the way. I wont blame them because it is rampant there.

This Hotel is a perfect alternative to the expensive chain-hotels. Conveniently located within the City walls everything is easy to reach by foot, bicycle or taxi. The rooms are good, not the biggest, but everything you need when you stay in Xi'an. The breakfast offers western standards. The staff is nice, though largely chinese-speaking only and service could be better, but also worse.