We stayed here during a 3 day city break. The hotel is a bit tired and not the cleanest but it was fine. The staff spoke adequate English for check in etc and helped us to organize taxis to different locations. This place is fine for budget travelers. The 24 hour convenience shop on the ground floor was handy and there is a good bar a few minutes walk away (Hooley's Irish bar, turn left out of the hotel just past Times Square mall). The metro station is a few minutes walk in the other direction.
