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New Pearl River Hotel – reviews, photos

No.795 Binjiang East Road, Guangzhou 510300, China
Hotel amenities
New Pearl River Hotel
New Pearl River Hotel
New Pearl River Hotel
New Pearl River Hotel
New Pearl River Hotel
New Pearl River Hotel
Ranked #267 of 1,771 hotels in Guangzhou
3.5 of 5 stars 72 Reviews
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72 reviews from our community

    Trip type
Traveller rating
    13
    44
    10
    2
    3
Date Rating
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Bad hotel choice for Westerners”
2 of 5 stars Reviewed 26 October 2011
2
people found this review helpful

The staff try to be helpful, but their command of English is abysmal. I usually had to go through at least 3 different staffers in order to get something as simple as an address to write down for a cab driver. The beds are hard as rocks. The shower curtains have mold on them, and the lighting in the room is too dim and depressing. The place simply isn't clean. The restaurant upstairs is decent, but if you are not Chinese, the staff will stand around and stare at you eating, which is incredibly unnerving.

Room Tip: Go somewhere else.
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  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Travelzeverywhere about New Pearl River Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Top Contributor
52 reviews 52 reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
“There Are Far Better Choices Near the Canton Fairgrounds”
1 of 5 stars Reviewed 13 June 2011
1
person found this review helpful

Avoid this Hotel. We attended a show at the Panzou fair grounds recently and booked this hotel because of it's rating on Trip Advisor. In this price range, the Rosedale is a far better choice.
This hotel is run down and dirty. I slipped in the shower and fell into the hall. Knowing that at a hotel with unhappy and poorly trained staff like this one, reporting my fall would only lead to a long negotiation ending or beginning with an argument, so I said nothing. When I checked out they charged me 5 RMB for a broken drinking glass!
There are no English TV channels in this hotel.
The only thing good about this property was the free internet.
The bed is like sleeping on plywood. The air conditioning system needs to be cleaned.
We had 3 rooms and we all woke up congested, one of us got sick.
The toilet smelled like fish.
Avoid this hotel. This is the only non-postive hotel review I have ever posted on Trip Advisor. I booked my team into this hotel. They were disappointed and I was embarrassed.

Room Tip: Avoid this hotel!
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  • Stayed June 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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“Don't believe everything you read. Excellent!!!”
4 of 5 stars Reviewed 8 April 2010

We stayed for 17 nights in a deluxe 2 BR & 2 Bathroom Apartment. We had a balcony with veiws of the Pearl River. The security was excellent. The staff were always helpful and freindly even though some couldn't speak english. The room was always cleaned and serviced daily. Nothing but good things to say about our stay. We will be staying here again & again whilst in China. Great restaurants just down the road & a supermarket & department store close by. Friendly & welcoming locals & a Bank of China out the front with 24 hour ATM access. Not a 5 star accomadation but very clean & comfortable. Free High speed internet access in the Lounge room of the apartment. The price was $68 a night for up to 2 couples, so great value for money.
Thankyou to the staff and management for making our stay a great experience. We will be back for sure.

  • Stayed April 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hull,Yorkshire
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
“Abysmal,awful,shocking”
1 of 5 stars Reviewed 22 October 2007

Do not stay at this hotel its a joke,the standard would not scrape a 1 star in the West,please stay at your peril its got no food,no booze,no service standards and oh the staff fight in the restaurant while you are ordering.

Stay at your peril.

  • Liked — nothing
  • Disliked — evrything
  • Stayed October 2007, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask PAULKNIGHT about New Pearl River Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A DaoDao Member
“不要去,无诚信,气死我”
1 of 5 stars Reviewed 3 April 2012
Google Translation

  • Stayed March 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Additional Information about New Pearl River Hotel

No.795 Binjiang East Road, Guangzhou 510300, China
Price range (per night):* INR3,529 - 7,113

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