The hotel is in the second line of hotels on the north side of the Haram so it doesnt offer any views except of the city.

This used to be a Sheraton but thankfully for the Sheraton brand it isnt anymore. As with all the hotels around the area they are all reasonably modern - however the level of decor is simple and the bathrooms are rather plain and simple in white ceramic.

I stayed in a 1 bedroom suite which is located in the end where the hotel curves - so accordingly you end up with a strange shape room with it becoming wider as it goes forward. There is 1 bathroom, a sitting area, kitchenette and a separate small bedroom with a double bed.

Service was ok apart from the lack of English speaking reception staff and slow time to answer the phone.

This is the second time that I have stayed here and I would only choose this when the hotels next to the haram are full as they offer an even better location and better quality (Intercon and Hilton).

My complaint with nearly all the hotels in the area is that they are 3 star hotels claiming to the 5 star. This is nonsense as they dont have the facilities or furnishings. They are set up for the masses who come through here during Ramadan and Hajj and I can understand that by keeping them simple they reduce breakages and costs.

Overall, ok but not special. A decent 'ghunam' (arabic for sheep) hotel (a hotel that is set up to deal with the masses).