The first thing you notice when arriving at the hotel is the security, looks to e very good. You are greeted by courteous staff, the check in is very efficient and they do their outmost to make you feel welcome.
The hotel has been refurbished over the last year (still ongoing in early December 2011) and I was lucky enough to get a room in one of the new rooms. It is an advantage to have SPG membership to get upgraded. I was out of the hotel from early morning to the evening so I never noticed and noise from the work related to the refurbishment.
The decor in the room is modern and elegant with iHome, flat screen TV and WiFi. I recommend you to include internet when you book your room. Unless you plan to do more than sleep in your room, they are big enough. If not, book a junior suite or larger.
The bathroom is nice and clean with white and bluish tiles, the shower is spacious with great showerhead, one thing, be careful when exiting the shower, tiles get very slippery when wet. Use towel on the floor to avoid accidents.
The in-room service is excellent, good food to a reasonable price. The laundry service is great, deliver your clothes in the morning and they will be in your wardrobe when you get back in the evening.
My room was in the end of the corridor and if you like quite rooms ask for similar one, mine was *38.
The new Club Lounge on 12th floor is a huge improvement to the old one, great view and a lot of space lot of services like printing service etc.
I also recommend you to try the Arabian coffee in the lobby, it is great and even better served with sweet dates.
I didn't get the chance to try the restaurants this time but based on previous experience they can be recommend, good food and excellent service.
Check out was also very effective, this one is for you Mohammed! Your service was highly appreciated.
All in all, the hotel is again one of the better ones in Al Khobar, will stay there again on my next trips.
the only thing missing is that there are very little in the room reminding you about Saudi Arabia
Room Tip: If you need transportation the hotel will organize it for you.
Rooms in the end of corridor is ver...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC