Primorskaya Hotel crossed our illusions about Sochi in a flash.
At the beginning we have to book the room through the Travel Agency "Mega-Tour" who charged us the full cost in advance as Hotel does not want to have a deal with tourists directly. The manager described the Hotel in colorful words (it was at he beginning).
And the X hour has come, we 've got Sochi (it is the other story what kind of city it is). Found Primorskaya and lost power of speech for 10 min at least: old building which is ready for demolition, damaged walls, long Soviet corridors with pulled pieces of it, mould smell and LUXE Room in the "quite area!" with the windows to the road (night club is opposite). It was CHOCK.
We have not find the courage to check bathroom and Buffet but sure it is not better.
Only one thing we wanted - to run AWAY!
When we let the Hotel administration know about our decision to leave this "wonderful" place and asked for our money back- it was the other SURPRISE - penalty fee 50% of all sum we have paid in advance.
Two days of communication concerning the money refunding with Hotel and Travel Agency brought nothing, absolutely 0. Only feeling that they made you the kind of IDIOT.
All smiles have disappeared for their faces - only "making money" process was their prerogative.
If you do not want to be disappointed in Russia at all and especially want your vacation in the right way, stay in well-known International branded Hotels, never PRIMORSKAYA or Hotels like this with the rates more than 120 Euro per night!
