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Hotel Europe – reviews, photos

4.0 of 5
Ulitsa 1/7, St. Petersburg, Irkutsk 664047, Russia
Hotel amenities
Hotel Europe
Hotel Europe
Hotel Europe
Hotel Europe
Hotel Europe
Hotel Europe
Ranked #6 of 19 hotels in Irkutsk
3.5 of 5 stars 16 Reviews
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16 reviews from our community

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Traveller rating
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Moscow, Russia
Senior Contributor
35 reviews 35 reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
“Nice new hotel with lack of service”
4 of 5 stars Reviewed 20 June 2011
2
people found this review helpful

Nice new hotel situated not in a center which should not be a problem at all for not lazy walkers. Lack of service is unfortunately notable. Upon my arrival at 5.30 am I found air con in my room isn’t operative. Was too tired to bother and slept with window open, luckily night was fresh. Next day leaving the hotel asked to settle the issue. Coming back in the afternoon found no changes. Leaving for a eve walk asked again to settle the issue or to change the room since it was +35C during the day. Coming back later same eve found same broken air con, but as a reaction to my request they put huge fan inside my little room!!! Had to call reception and ask for another room. Was moved within 10 mins. Also note that if you ask reception to call a taxi for you they won’t call you when it arrives. You should call reception again and ask if it’s there yet. Breakfast is perfect with the meal which should fit all demands. If you take smallest room, be prepared it’s small indeed, but equipped well enough for good sleep and bath. Would stay again, but maybe choosing bigger room.

Room Tip: Just chooce size which siuts you best!
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  • Stayed June 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask SergioneMoscow about Hotel Europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Top Contributor
245 reviews 245 reviews
Reviews in 103 cities Reviews in 103 cities
154 helpful votes 154 helpful votes
“Decent Hotel”
4 of 5 stars Reviewed 10 May 2011
3
people found this review helpful

We booked this hotel on Booking.com, our room was very small but fine for us and clean with Russian channel TV, and a small mini bar. Shower was powerful with plenty of hot water. Check in was fast and efficient and passport registration and complimentary drinking water was included in the rate so we had no extra charges. The beds were fine and the staff on reception were very helpful and friendly and did try and help us when one of the tours we had arranged through another agency got cancelled because of the snow.

The biggest downside was the location, probably a 20 minute walk from town which in summer shouldn’t be too bad but it was snowing for most of the time we were there. However, the hotel does have its own taxi, or can easily order other taxis, which we took in to town and which weren’t too expensive. We had room service for one meal which was very tasty.

Breakfast was good although the staff were a bit miserable – it was very early and it seemed that they had been working late for a wedding the night before so maybe understandably so… Our room overlooked the road although it wasn’t too noisy and we slept fine. The curtains were quite thin again but we were up early in any event so it wasn’t an issue. I’m not sure if it was the hotel’s official wi-fi but we managed to access free wi-fi when we were at the hotel!

Would consider staying here again if we wanted somewhere nice to stay.

  • Stayed April 2011, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BayswaterBabe about Hotel Europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Senior Contributor
44 reviews 44 reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
“Some great positives, only minor negatives”
4 of 5 stars Reviewed 1 February 2011

Stayed here in late December, when it was -25C outside. Not that central but only a 20 min walk to the centre so wasn't complaining much. Hilariously Russian luxury - marble, brass, weird art, red carpets. Nice rooms, well stocked toiletries. Superb buffet breakfasts but get in there early, as all the good stuff gets taken and not replaced. Lots of Mongolian and Siberian businessmen drinking brandy with their breakfasts. Try to avoid a first floor room directly over the kitchen and restaurant and you'll be kept awake by loud music until 1am. Only other complaint was that, despite agreeing in advance to us paying a half day rate for a late checkout, they tried to fleece us for a full additional day. Eventually, they relented, when shown email proof of the prior agreement.

  • Stayed December 2010, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask rsinghabout about Hotel Europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tempe
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Russian Service”
3 of 5 stars Reviewed 27 October 2010

Arriving in front of the hotel I was impressed by its huge entrance. Then again, the Russian seem to have a thing for big entrances. Unfortunately the service awaiting me behind those doors could not live up to the promise. It is not a bad hotel, the room was nice the bed is very comfortable, it is the service I have a problem with in Russia. Europe Hotel was no exception. It doesn't matter whether it was room service or the service at the restaurant. But overall I had a nice time and coming back to Irkutsk I'd probably stay at Europe Hotel again.

  • Stayed September 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask helen_JuliaTempe about Hotel Europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mediterranean
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“decent, comfortable hotel with helpful staff”
4 of 5 stars Reviewed 7 September 2010
3
people found this review helpful

stayed there for two nights in July 2010. Had a double room which was very small but clean and comfortable with nice amenities and WiFi in the room. Breakfast was OK.
When we asked for two keys to our room (one for each of us) they weren't able to give us so we had to coordinate going in & out of the room with the one key we had. Also the hotel was covered in scaffolding when we were there and we couldn't open a window or draw the curtains for some light due to the workers.
Many of the staff didn't know english - luckily for me there were other guests there who knew both English & Russian. That said, they were very kind in arranging tea-pots with boiling water and a cup for me whenever I asked for them so that I could make myself tea to help fight the sore throat I had.
but all in all, it was a positive experience.

  • Stayed July 2010, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask eff7 about Hotel Europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Europe

Ulitsa 1/7, St. Petersburg, Irkutsk 664047, Russia
Price range (per night):* INR3,809 - 16,467

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