Very good service and nice stay in this hotel! We got perfect cooperation by all the staff of the hotel. Specially housekeeping staff is good, they are performing their duties in a systematic manner. All departments are very kind, professional and always helpful.
Good luck & Keep it up!

Comfortable and modern hotel with pleasant English speaking staff. Rooms are nice and very clean with fairly standard for a business hotel including comfortable bed, bathroom, satelite TV, mini-bar, Wi-Fi and so on. Buffet breakfast is worth trying. They offer a wide choice of conference facilities (equipped conference halls with restaurant service).
Food in restaurant and bars is excellent especially if you are fond of russian cuisine. In the evening it was so pleasant to relax in a cozy piano-bar drinking local bear and watching live football matches on a wide screen.
I have previously stayed at the hotel as it a perfect place for business travellers.

...so it has to be pretty good was my thought. The hotel is very modern and suited more to business than leisure travel. The restaurant is good and stays open very late which is great. Bed was comfortable and the bathroom was very nice. It is not located in the heart of the city rather it is about a 20 minute ride to the city center which is where all the sites and things tourist want to do are located so that might be a drawback if not travelling on business. Staff was very nice which made for a very pleasant stay. I tried to set a wake up call using the instructions on the phone but it did not work the first day so the second day I called the front desk for a wake up call.

After spending a week at the now-torn down Hotel Intourist in Moscow (where I still hadn't figured out how the toilet worked), the Hotel Volna was like a breath of fresh air. The original hotel had been renovated by Croatian investors and workers, and an addition of a tower was added to the old building. The rooms were clean and orderly, looking a bit as though they were furnished by IKEA. They were a tad small by American standards, but bigger than the Intourist, and in very nice condition. The bathroom itself was a joy, with a normal western-style toilet, and electrical outlets near the mirror for those of us who shave.

The hotel room also had a small refrigerator/mini-bar. The prices were steep as usual, but I usually availed myself daily of a Pepsi. I enjoyed the breakfasts, which were nice and fresh (especially the croissants, which were delightful). We only dined once in the Volna, and in the bar (the restaurant was featuring a balalaika trio at the time, which I wanted to see, but my companions did not). It wasn't anything special; I had a chicken sandwich and french fries, but the fries were out of this world. I'll give the Russians a hand ... they know what to do with potatoes! The rest of our time there we ate in downtown Nizhni at various restaurants.

We were advised by our Russian advisors not to wander around the neighborhood the Volna was in, as it was mostly a working class neighborhood (bear in mind, Nizni's a heavily-industrial town) but we disregarded their advice and had no problems at all.

Downtown Nizhni's rather scenic, especially it's Kremlin, and the vantage point overlooking the Strelka, the confluence of the Volga and Oka Rivers.