What we LIKED:
- Comfort of a 4 star west-european hotel
- Location is perfect
- Breakfasts are great
- Sauna is included (but it's rather small and is not hot)

And what we DISLIKED:
- When we were checking out, a receptionist told us to wait for 10 minutes. They were checking if we stole anything from the bar! We told them that we had not taken anything but they prefered to check. It was very rude I think. I haven't ever seen anything like this.
- Airconditioning wasn't functioning (we told them about it an hour after we checked in but they didn't try to repair anything) --room 435
- Jacuzzi's appearance was unpleasant in my opinion. We prefered not to risk our health
- Very very expensive for this comfort. In Europe it would've been two times cheaper

Stayed for 2 nights at the end of August on a business trip with 3 other people as we hosted a function on the 2nd night of our stay at the hotel. We took advantage of pre booking the hotel limousine for the airport transfer and I must say that it is certainly worth the cost. The driver was there to greet a colleague and me which was super as this was the first stop on a 6 week business trip through out Europe/UK, so we had lots of luggage/promotional material.

Check in was efficient and my allocated room was quiet, clean and comfortable. Free wireless is definitely an added benefit. The bar/restaurant area was busy and the service efficient.

As this hotel also caters to tourist groups, the breakfast room was very busy, however we found that once again, the staff were efficient and the buffet constantly replenished.

Now for my warning. As this was my first trip to Russia, I was given numerous recommendations regarding the locking up of valuables. Unfortunately I did not listen. Following breakfast, I went back to my room to go through emails. I then went downstairs to have a coffee and on arriving back, saw the lady from housekeeping leaving my room at approximately 10.10a.m.. Upon entering my room, I saw that the bed had been made and my bathroom tidied, but could not believe that the room had not been vacuumed and overall had not been serviced.

I was meeting my colleagues who were taking me out for lunch as it was my birthday and went to put on my beautiful antique gold knotted earrings (irreplaceable) that I had left on my beside table - not there. Prior to panicking, I then double checked that I had not left them in the bathroom, checked that they had not fallen on the floor etc. etc. I then called one of my colleagues to also come and check and the earrings where certainly no where to be found.

I then reported the incident to the Duty Manager (can't remember her name), who then went to investigate and when she came back to me was able to confirm that housekeeping had entered my room at 10.00 a.m. and left at 10.12a.m. She also advised that housekeeping had also gone back to my room to also search for my earrings with no luck and that they also commented that it had not been serviced adequately. Apparently they spoke to the housemaid who denied that she had seen the earrings and the Duty Manager advised that they were unable to search her or her locker, however that they would speak with the General Manager who would make contact with me.

That night we hosted a function for over 65 travel agents at the hotel therefore I was unable to follow up with the GM, when I had not heard from him.

On checkout the next morning, I asked the receptionist if there was a message for me from the GM and was told no. I then explained why I was expecting a message and his response was "yes we heard about that". His and the hotel's lack of concern absolutely flabbergasted me and gives new meaning to the expression "all care and no responsibility!".

It then transpired and following our departure that another of my colleagues also had a pair of her earrings disappear. She hadn't been wearing that particular pair at the time, hence the reason that she didn't realise whilst she was still on site. Her room was either next door or 2 doors down from mine.

On a positive note, another colleague had left her valuables in the locked safe and the hotel tracked her down and arranged there return - not an easy feat when we were on such an extensive business trip.

The Radisson on Nevsky prospect is a very good hotel in the heart of the city. The Radisson has modern, comfortable and clean rooms. Free wireless Internet in the room. I have used used this hotel on several business trips to St. Petersburg and have been more than satisfied. On a trip earlier this year we had problem with our luggage and the hotel's staff helped us greatly to get our bags from the airline! If you are light sleeper ask for room that does not face any streets - these rooms are very quiet

Stayed 04 nights in the end of october. Even after changing room 03 times, I couldn't get ANY WiFi signal inside the room. I had to go downstairs to work with my notebook. But every night that I went to the hotel bar to work (where the WiFi is OK), a lot of prostitutes and some drunk guests was making so much noise that it was almost impossible to concentrate. Althought these huge problems, the staff was really nice and the location is very good.