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Grand Hotel Emerald – reviews, photos

5.0 of 5
Suvorovskiy Prospekt 18, St. Petersburg 193036, Russia
Hotel amenities
Grand Hotel Emerald
Ranked #87 of 230 hotels in St. Petersburg
3.5 of 5 stars 47 Reviews
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47 reviews from our community

    Trip type
Traveller rating
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    15
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Date Rating
Willenhall, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
“OK Hotel - Npt near any of the main parts - no good for vegatarians”
4 of 5 stars Reviewed 22 July 2010

Very classy hotel. A good 20 minutes from Nevsky Prospect which is the main street. Alot of the staff speak russian and english with a select few speaking other languages.

There is a swimming pool you have to book, but the gym is free as is the sauna.

If you get a room that is not look in to the atrium your doing extremely well. The food of an evening is ok But you get more choice if you go out on To Nevsky prospect.

  • Stayed November 2009, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jrpuk_westmids about Grand Hotel Emerald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“A very good hotel (but not exactly in the center)”
4 of 5 stars Reviewed 24 July 2009

I just came back after 5 nights spent at this this hotel in St. Petersburg and overall I was very happy with my stay.

The style of the hotel is quite old fashion, i.e. not sleek, modern and minimalist, but the room was impeccably clean, the service was excellent and the stuff was very friendly.
I got a great deal with one night free through Expedia, so it was good value for money. My room (603) was on a high floor and it was quiet and no smoking just as I requested. Breakfast was great, dinner (although a bit pretentious) was also good. Concierge was very helpful and also the beauty center has been a pleasant experience.
For a solo traveller and for a single woman it is also a safe place to stay, although late at night I would not recommend to walk north along Suvorovsky Prospect.

The location is the only downside if you want to be at walking distance from the main attractions, as the hotel is at 10 min walk from the metro and it takes at least 30 min to reach the Hermitage. But I did not mind taking the bus (n.5,7 and 11 take all to the center) and the bus stop was literally outside the door.

Overall a positive experience!

  • Stayed July 2009, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask triestina76 about Grand Hotel Emerald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest
Senior Contributor
23 reviews 23 reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
“NOT a 5 star hotel, mediocre location and rooms”
3 of 5 stars Reviewed 30 June 2009
3
people found this review helpful

I knew that hotels in Sankt Petersburg are expensive and don’t offer the best services. It turned out to be true for this hotel also.
Here are some facts I did not like:
- The rooms had no opening windows; the view was to an inner court. When we asked for one of our 4 rooms to have a window that can be opened for the smokers in our group we were told they don't have any available. After we offered some money (bribe) to the receptionist she found a room!
- You had to pay about 90 Euros for the swimming pool! For this amount you booked it for an hour and for maximum 8 people. There was no other way to use it!
- The breakfast consisted of poor quality products that always run out (especially during the first days when a larger group was staying in the hotel). You had to pay extra for an espresso and there was no way to order an omelet, pancakes or waffles.
- The main sights of the city were not within easy walking distance. Even the Metro station was not very close!
The only thing I liked was the free WiFi internet access!

  • Stayed June 2009, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Micshu about Grand Hotel Emerald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
Senior Contributor
27 reviews 27 reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
“Modern and luxurious Russian hotel”
5 of 5 stars Reviewed 22 May 2009

This hotel is 3 long blocks on Suvorovsky Prospect, off Nevsky Prospect beyond the Moskovsky Station roundabout. It is newly built 3 or 4 years ago, to a very high standard. Rooms are large, nice storage, spacious modern bathrooms, and a chadelier! Half the rooms face the streets and half are facing the central atrium. Staff was very helpful and English fluent (enough). Very basic stores are nearby, and public transit fruns in front and to Nevsky and the palace areas, if you can figure it out. It has a very nice and well priced Russian resaurant in house. The breakfast buffet was extremely well done and luxurious. Service here is a very high quiet standard. Its main drawback is its location, but it is manageable with taxis, buses, and, though long, you can walk to all the major attractions about Nevsky. There is a casino too.

  • Stayed May 2009, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SanFranciscoBodie about Grand Hotel Emerald
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Mannheim
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Excellent Hotel, good location , Excellent Food, Friendly and competent staff”
5 of 5 stars Reviewed 21 May 2009

From the moment I arrived at the hotel, everyone was really friendly, the room was super, with a large bathroom, everything looked very new and the hotel and my room were spotless.
The restaurant in the Hotel was very high quality, excellent choice of wines, good, prompt service, and even something for vegetarians, with a special 'lent' menu.
You can hire cars by the hour with a driver , for a resonable rate , to look round the city or to (sadly) , as I did, drive to the airport.
They even have an in house Casino....
All in all an excellent hotel that I can but recommend to anyone having the good fortune to stay in St Petersburg.

  • Stayed February 2009, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Grand Hotel Emerald

  • Grand Hotel St Petersburg
Address: Suvorovskiy Prospekt 18, St. Petersburg 193036, Russia
Price range (per night):* INR12,394 - 24,511

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