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Angleterre Hotel – reviews, photos

5.0 of 5
St. Isaac's Square Malaya Morskaya 24, St. Petersburg 190000, Russia
Hotel amenities
Angleterre Hotel
Angleterre Hotel
Angleterre Hotel
Angleterre Hotel
Angleterre Hotel
Angleterre Hotel
Ranked #25 of 230 hotels in St. Petersburg
4.5 of 5 stars 122 Reviews
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122 reviews from our community

What travellers say about this hotel
  • Very good(8)
  • St Isaac Cathedral(6)
  • Central location(4)
  • Italian restaurant(3)
  • Great location(3)
  • Very helpful(3)
Traveller rating
    50
    41
    27
    3
    1
Only show reviews for Family (13) | Couples (36) | Business (33)
Date Rating
AZ
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“The best staff anywhere!”
5 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

I spent 6 nights at this hotel earlier this month while on a London-based Martin Randall Tours trip to St Petersburg and was very impressed overall with the experience. Given the ratings I would never have chosen this hotel if I'd been traveling alone and it was a wonderful surprise to discover what a perfect place it was to stay for six nights.

The staff is beyond excellent, any little problem was addressed immediately by Reception and taken care of quickly. I loved my room, though it did not had a city view it did look out on a nicely landscaped central court and was kept immaculate. The breakfasts are fabulous, location couldn't be better, and all staff I encountered were friendly and professional. I will single out Euegenia at Reception as she went the extra mile helping me out with a problem, but I think that any of the others, had they been called upon, would have done the same.

My only quibble is with the wi-fi charges -- in this day and age when traveling with a laptop/ipad is the rule and not the exception there's no real excuse for high-end hotels charging extra for it.

  • Stayed May 2012, travelled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask primrose87 about Angleterre Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walter C Neumann, General Manager at Angleterre Hotel, responded to this review
28 May 2012
Dear Guest,

Thank you for your kind review of our hotel. It especially makes me happy to read that you were impressed by the staff, as well as I am glad that you enjoyed breakfasts and location. Regarding the internet charges please be aware that it is an ongoing issue which we are trying to find the best solution for.

It would be our pleasure to have your stay with us again.

With warm regards,
Walter C. Neumann
General Manager
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Halifax, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Great Hotel”
5 of 5 stars Reviewed 23 May 2012
2
people found this review helpful

Just returned from a 10 day trip to Russia. Stayed three nights in the wonderful Hotel Angleterre in St. Petersburg. Everything about this hotel was pleasing from its perfect, central location to the very helpful,friendly staff like Evegenia at the Front Desk, to the lovely, comfortable hotel rooms with the great views. We had a room directly facing on St. Isaac's magnificent church and the Square. The decor in the Lobby was inviting as was that of the restaurant, with a portion of tables situated along large windows just off the lobby overlooking the Square, which was a perfect place to unwind with drinks or snacks as well. There was a slightly modern vibe, but old world charm in the decor which permeated throughout the hotel. Our room rate also included an abundant buffet breakfast in the restaurant each morning. Had visited the higher rated Hotel Astoria next door for tea two years ago but upon our return this year thought the new decor at the Astoria was too stripped down and lacked its former sumptous charm and that of the Hotel Angleterre. Would recommend the Hotel Angleterre as being a perfect place to stay in St. Petersburg.

  • Stayed May 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask patterl about Angleterre Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walter C Neumann, General Manager at Angleterre Hotel, responded to this review
24 May 2012
Dear Guest,

Warm greetings to you from all us here at Angleterre Hotel. We really appreciate you have taken time to share your opinion about our hotel.
It is always a pleasure to read about such positive experience. Angleterre Hotel is a cultural heritage of Saint-Petersburg, and we are proud that we managed to save its historical charm and atmosphere. Let me please thank you for all your pleasant comments regarding our helpful staff, comfortable rooms and hospitable restaurant.

I hope, we will have an opportunity to welcome you back in the future.

With warm regards,
Walter C. Neumann
General Manager
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Moscow, Russia
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Best Value, Best Hotel in St. Petersburg”
5 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

I've travelled to St. Pete many times and stayed in the W, the Renaissance, the Astoria, the Grand Hotel Evropa, but the Angleterre is better, and is less expensive to boot. It has the same location as the Astoria, W, the Renaissance, which is a better location than Grand Hotel Evropa for the cultural sights. The staff are warm and charming; the breakfast buffet is spectacular; the public spaces are right now much nicer than the better known, more expensive Astoria next door, and the overall atmosphere and amenities are comfortable and classic. You feel that you are in historic St. Petersburg. It is old, not new, which I like. It is within close walking distance of all the great sights.

Room Tip: We were in 248, overlooking St. Isaac's. All the rooms in that row -- 243 through 248 have a gr...
See more room tips
  • Stayed May 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by Kirochka for St. Petersburg
Ask Kirochka about Angleterre Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walter C Neumann, General Manager at Angleterre Hotel, responded to this review
22 May 2012
Dear Guest,

Let me please take the opportunity to thank you for choosing Angleterre Hotel during your recent visit to our city.

I’m delighted that we were able to make your stay with us friendly and enjoyable. It is always a pleasure to read about such positive experience, and I will certainly share your comments with my team.

I will be looking forwards to welcoming you back and assuring you of our best care at all times.

Best regards,

Walter C. Neumann,
General Manager
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Moscow, Russia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“High Class Service”
5 of 5 stars Reviewed 21 May 2012

Angleterre is an enchanting place with high class service professionals working there. 24/7 all visitors are welcome to address reception: thanks to Andrey, Ekaterina, Lidiya for their help with hotel card, business centre (print out) facilities, taxi booking. Breakfast is delicious, great way to start your day. The rooms will not disappoint you, 6 pillows per 1 person is more than enough:) After long day of work or travelling you can either have a dinner (sometimes musicians, artists perform in the evening) or a hot bath. Everything is almost perfect... Thanks, Angleterre!

  • Stayed May 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Galina B about Angleterre Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walter C Neumann, General Manager at Angleterre Hotel, responded to this review
22 May 2012
Dear Guest,

Thank you very much for your great feedback about our hotel.
It gives me a pleasure to learn that all elements of your stay were excellent and that you had an enjoyable time. I’m sure my team will be delighted when I share your comments with them. We look forward to seeing you in St. Petersburg again soon!

With warm regards,

Walter C. Neumann
General Manager
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Moscow, Russia
1 review
“Review of Angleterre”
5 of 5 stars Reviewed 21 May 2012

I stayed there for two nights. Excellent location. 2 minutes from Admiralteyskaya metro station and in 5 minutes from Dvortsovaya square. Very easy to get to any district. Nice view. Good meal. Very friendly atmosphere. Staff is very helpful.

Room Tip: All single rooms have view to the yard
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  • Stayed May 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Stella G about Angleterre Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walter C Neumann, General Manager at Angleterre Hotel, responded to this review
22 May 2012
Dear Stella,

Thank you for your kind words about our hotel. Our staff really goes the extra mile to ensure that every guest has a memorable and enjoyable stay. I am glad you have recognized excellent location, friendly atmosphere and our Italian restaurant with good meal and nice view.

We look forward to welcoming you back to the Angleterre Hotel in the future.

Kind regards,

Walter C. Neumann
General Manager
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Additional Information about Angleterre Hotel

  • Angleterre Hotel St Petersburg
  • Angleterre St Petersburg
Address: St. Isaac's Square Malaya Morskaya 24, St. Petersburg 190000, Russia
Price range (per night):* INR13,673 - 38,962

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